Receptionist/Electronic Gaming Host

  • Part-time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, Aberdeen

As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.

No experience required as full training will be given 

You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will; 

  • Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage
  • Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line.
  • Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling

Qualifications

  • Cover all aspects of electronic gaming, reception and online.  Must have an outgoing personality and available to work through a 24hr business
  • Positive attitude
  • Fanatical about delivering unrivaled customer experience
  • Ability to collaborate with the wider business
  • Sound communication skills
  • Comfortable with change and ability to embrace new ways of working
  • All training will be provided in both Reception and Electronic gaming

Additional Information

Must be fully flexible 

Multiple posttions aviliable 20-30 per week

£8.91 plus tips

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