Casino Manager

  • Full-time

Company Description

Grosvenor Casino Pier Nine is Brighton’s Premier leisure, entertainment and gaming destination you and your friends can make your own. Bringing a sense of style and sociability without the membership fees. This new kind of "third place" is entirely inclusive and proud to be rooted in Brighton’s community.

Find out all about our unique venue by visiting pierninebrighton.com


BrightOn your doorstep. BrightOn it 24/7. Committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Applicants for this role should have a valid PML issued by the UK Gambling Commission. We may consider applicants without a PML, but working towards. Rota is based upon 4x10hr or 5x8hr shifts, across 7 days and applicants should be available to work during our operational hours.

Job Description

As a Casino Manager Gaming you will be an integral part of the management team, striving to maximise performance in all areas of your casino. You will be a gaming expert coaching our teams to deliver high quality exciting and entertaining gaming experiences to your customers. You will be a visible face of the Casino, ensure that all customers in your Casino are excited and entertained.

You will support your General Manager in developing and implementing a business plan that delivers success for your stakeholders; the customer, the employee, the shareholder, the local community and the regulator.

You will;

  • Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all gaming activities in the Casino.
  • Support the Management Team in driving the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Be a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements.
  • Develop a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage with a particular focus on gaming excellence
  • Proactively drive sales and control margin and costs to drive casino profitability
  • Ensure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling

Qualifications

  • PML license holder and skilled in all areas of casino gaming (desired)
  • Experience of managing a team within a service driven environment (required)
  • Fanatical about delivering unrivalled customer experience (required)
  • Excellent manager / communicator, also able to collaborate with the wider (required)

Additional Information

💰 £29,870 per year + TIPS

💷 Casino Manager Bonus Scheme

🎁 Rewards and benefits platform

🍕 🍻 50% staff discount

⌛ 40hr working week (Part-Time working if desired).

☕ Paid Breaks

🎰 Industry leading training

💼 Enviable Career advancement opportunities

🏖 A spectacular place to work, right by the seaside 

👬 An amazing set of colleagues, who will become friends for life!!

Privacy Policy