The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive.

We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function.

We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.

The Role:

• Supporting the 4 weekly and salaried payrolls
• Ensuring all business process that impact on payroll, such as starters, leavers and other changes are delivered effectively
• Responsible for the transfer of weekly hours from the time and attendance system into the payroll system, dealing with any issues that may arise.
• Proactively handling first line internal and external payroll queries via email, telephone and the internal service now platform, escalating where appropriate.
• Processing statutory payments such as SMP and ensuring all data is accurate.
• Helping with the end to end payroll process
• Provide ad-hoc support and assistance to the Payroll Manager as required.
• Maintain good working relationships with all colleagues and specifically with other members of the Payroll team & Finance team, HR Department, Operational Management and Supervision, and employees in general with regard to matters concerning pay.

• Previous payroll administration experience within a busy, service driven environment
• High level of accuracy and attention to detail across both manual and systems based work
• A natural ability to coordinate, prioritise and multitask with little supervision
• A customer focused approach, with the ability to handle customer queries by telephone and email
• A collaborative approach to work
• Great communication skills
• Be able to adapt to a highly changeable environment.