Senior Project Manager / Product Owner: Real time Data Platform

  • Full-time

Company Description

The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive.

We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering.

By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.

Job Description

We are looking for a Senior Project Manager / Product Owner who shares our passion for the power of real-time Data at scale, for how transformation is enabled by making data-led decisions. We are looking for you to increase business value, reduce risk and initiate material change by utilising data to provide valuable insight to drive concrete action across our business.

We are looking for someone with solid experience in managing end to end data projects to join our data-focused delivery team.

Specifically, working on a mission-critical real-time data platform and Single Customer View (SCV) project. Bringing together data from disparate existing systems, to create a 360 degree view of Rank’s customers and their behaviours. The real-time data platform is the foundation for Rank's data ecosystem. And the SCV will iteratively evolve to become the single source of truth for all things customer inside Rank Group. The SCV will power key customer applications to deliver value and superior customer experiences in a safer gambling environment.

This role will also be responsible managing some of the dashboards / reporting running on the SCV to deliver actionable insights and reporting to the key stakeholders and their teams.

  • You will play a pivotal role throughout the solution design, development, execution, and supervision of plans, policies, programs, and practices that deliver, control, protect, and enhance the value of data.
  • You will take full responsibility for the definition, approach, facilitation and satisfactory completion of Single Customer View and real-time data platform
  • Working as part of a flexible, committed and active team to continuously deliver high quality solutions and outcomes in a rapid delivery environment based on realistic but aggressive task delivery schedules
  • Ensures that realistic project plans are maintained and ensures regular and accurate communication to all stakeholders
  • Proactively and effectively manage risks and issues that emerge during project delivery
  • Document and liaise with the project team and any third-party partners to clearly document the project requirements for stakeholder review, approval and estimates/scheduling
  • Track performance of the project, specifically the completion of tasks against the expected delivery schedule to meet delivery timelines
  • Adjust any changes to project deliverables, scope or time estimates due to constraints or challenges using agreed governance forums and appropriate controls
  • Ensure adequate preparation is made to ensure that the operational teams are kept aware of new changes coming as an outcome of the project and adequate training is provided
  • Provide effective leadership to the project team, and takes appropriate action where team performance deviates from agreed standards

Highlight lessons learnt from previous projects and recommend, and drive improvements based on insights for future data projects

Qualifications

  • Demonstrable work experience with an extensive data background as a delivery/project manager. A deep understanding and hands-on with at least one of the following: data strategy, data quality, business intelligence, data governance, data platforms, CRM, low-latency reporting
  • Demonstrable experience of delivering and working in B2C / D2C SCV-enabled companies, ideally experience of running SCV projects previously in regulated industries
  • Ability to create metrics and measurements of success
  • Ability to build collaborative relationships, facilitating, challenging and bringing ideas together to solve problems
  • Effective time management, prioritisation and organisational skills that ensure deadlines are met.
  • Excellent Stakeholder management skills, with the ability to overcome and conflicting objectives, and to ensure that key subject matter experts are engaged and involved in user stories and designs and clear acceptance criteria – ensuring successful adoption.
  • Ability to run several concurrent workstreams within a Project or program with stakeholders across multiple locations, with multiple suppliers, teams involved
  • Great planning, discovery, diagnostic, design, delivery – influencing, nurturing & rolling sleeves up to get the job done
  • High level technical understanding of key items for success of an Agile project such as Release Management, Backlog prioritisation
  • Influential leader to energise the delivery team and maintain momentum
  • Must be result-oriented; takes commitments and deadlines seriously 
  • Self-starter, able to work with minimal supervision and independently 
  • Demonstrates sense of passion and pride about own work. Positive attitude and adapts well to change. Inspires passion and excitement around shared goals.
  • PRINCEII, Agile/Scrum qualifications
  • Previous experience gaming experience would be beneficial, but not essential. As would previous experience of working in regulated industries, where knowing the customer, and customer ID verification is needed

Additional Information

To find out more information, follow us over on LinkedIn!

Rank Group & Rank Interactive

Privacy Policy