Rank Group plc is the leading operator of Casinos, Bingo clubs and digital gaming in the UK, underpinned by superior talent and technology.

In addition to our venues, we operate a multi-branded strategy, using a combination of proprietary and licensed software to provide online bingo and slot gaming and a social gaming mobile application.

We empower our colleagues to work at the peak of their strengths and passions by providing innovative and collaborative working environments that attract, retain and engages high performing talent.

The QA Test Manager will be responsible for overseeing Quality Assurance (QA) for the Rank Group product portfolio encompassing Retail, Omnichannel and Corporate business areas.

You will co-ordinate and execute test plans on pre-release (non-production) and live platforms, designing and developing comprehensive test strategies, test plans, and test cases in agreement with key stakeholders and external suppliers.

As the QA Test Manager you will provide QA sign-off on all products prior to release and assist with drive hands-on testing for general bugs, ease of use, consistency, quality, and compatibility.

This role entails working closely with the Release manager to ensure stakeholder management of

• Product Owners
• Project Teams and Heads of Delivery
• Agile delivery workstreams
• External suppliers
• Service Management teams that will be responsible for Service Design, Service Transition and Service Operations;

Working as a Test Manager across a portfolio of clients and technology environments.

• Test Management and delivery responsibilities on a wide range of technology projects including:
  • Quality planning and test strategy design for specific client and project requirements;
  • Test design, specification and management for Agile delivery;
  •  Quality management including test management and reporting (defect);
  • Working closely with the Release Manager, Rank stakeholders and onshore / offshore teams to maintain regular release cadence;
  • Defining test strategies and approaches for clients, agreeing the test plan with Project Managers overseeing the delivery of test to time and budget;
  • Transition of Test Script and Test Execution to the key Rank stakeholders and suppliers;
  • Managing and measuring performance and delivery against work plans, and taking corrective action where necessary;
  • Driving the development/accuracy of the standard regression packs and levels of automation
• Ensure the existing and future of IT Service and Support aligns to the expectations of our Business roadmap and overall Rank Strategy;
• Work closely with Project Teams, Business Analysts, Product Owners, Business representatives and Suppliers to ensure a successful transition of new, changing services through Release and Testing cadence;
• Strong collaboration required with Project Teams and Business representatives to understand Roadmap, Business priorities so that resources can be allocated and conflicts or dependencies can be managed accordingly;
• Takes on additional tasks to meet departmental, project related or developmental objectives.

• Significant and demonstrable experience as a Test Manager (3+ years) with full knowledge and understanding of software development and testing
• Experience of testing & automation technologies from both a technical and business perspective
• You will possess strong knowledge of JIRA, Practitest and Excel
• Demonstrable experience producing, writing and delivering test strategy, plans, specifications and reports
• Strong experience of driving and defining Testing Strategies and Operational delivery
• Experience of Project delivery in all aspects of the Transition Lifecycle Management for the introduction of new/changing services and application development
• Experience of working in a multiple outsourced service provision and delivering service against underpinning service agreements/contracts
• Customer focused with a passion and drive for Customer satisfaction and delivering Business value
• Ability to communicate in a clear and concise manner to all levels
• Comfortable to challenge and be challenged and manage conflict
• Commercial focus and awareness
• Operational experience within the Gaming industry would be desirable
• Desirable to be ITIL Service Management qualified including ITIL Service Design and ITIL Service Operation with evidence of implementing ITIL Service Management processes. Formal Quality Assurance certification (ISEB)
• A powerful advocate of collaboration, inclusion and partnership working, who is both resilient and empowering with a clear sense of purpose
• Demonstrates strategic thinking and planning ability, whilst being tactically responsive to changing needs
• Demonstrates sense of passion and pride about own work. Positive attitude and adapts well to change; Inspires passion and excitement around shared goals, promoting environment of achievement
• Excellent verbal and written communication and presentation skills, with well-structured and analytical approach to reporting
• Ability to build strong relationships with key stakeholders and suppliers and can tailor communications to meet the stakeholders needs accordingly
• Proven experience of influencing internal stakeholders and suppliers providing clarity and insight to complex discussions and enhancements to service to achieve resolution and understanding
• Ability to initiate and manage change in a way which enhances Service Delivery, Support and Performance

It's not all about the work!

At Rank, we are dedicated to not only finding the best people to work for us but once you are here we want to make sure you stay and develop with the business.

We also have great stuff in the office, and a great team of people to work with

To find out more information, follow us over on LinkedIn!

Rank Group & Rank Interactive