Manager, Consumer Insights

  • Quarry Bay, Hong Kong
  • Full-time
  • Career Site Team: Client Service & Sales
  • Travel: No

Job Description


The role of a Manager is fundamental to the success of the business. In this capacity, the CI Manager works with internal teams across the organization from team members in the Commercial side of the business as well as Operations and Statisticians to design, manage and execute a wide variety of measurement and insight projects. The CI Manager plays an important client-facing role, helping to support Directors when engaging with clients to understand what they truly want before designing custom solutions to meet their needs across a wide range of data and research needs: consumer insight and understanding, brand and marketing strategy, media measurement and analytics, customer experience and product testing and design.



  • Provide operational support to the Research Director on a vast array of activities such as proposal preparation, questionnaire development, fieldwork management, and data quality, as well as to help formulate and prepare client reports.

  •  Assist in project management to ensure research projects are managed effectively and efficiently.

  • Assist in client servicing to ensure day-to-day project tasks are executed in an accurate and timely manner.

  • Actively participate in data analysis and insight generation to provide high quality and actionable solutions for our client work across different industries such as Catering etc. 

  • Manage a team of Analysts and Senior Analysts, developing your teambuilding skills.

  • Participate in learning and development forums to help upskill your own knowledge so that you can interface with clients to explore their needs and propose the newest and most relevant solutions. 


  • University graduate in any faculties. Marketing, Business, Social Sciences, Mathematics, Statistics, or equivalent preferred

  • A minimum of 5 years of research working experience will be preferred

  • A strategic thinker looking to put together data and research findings with business and marketing strategy

  • Strong coordination and time management skills

  • Proactive and striving for excellence, who can work independently and within a team

  • Proficient in Microsoft Excel & Powerpoint and/ or Google Spreadsheet & Slides

  • Good client service skills and able to communicate and write effectively in English and Cantonese

Additional Information

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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