Field Coordinator

  • Pasig City, Metro Manila, Philippines
  • Full-time
  • Career Site Team: Operations
  • Travel: No

Job Description

ABOUT THIS JOB 

We are the world’s largest market research company and are currently looking for a smart project coordinator to work closely with our client service teams in deploying and monitoring our online and offline surveys. The role is based in our Philippines office but will be working with global teams so the work is varied and interesting. As a part of the BASES Field Delivery team, you will coordinate global research projects for Nielsen using online and offline data collection.  The Field Coordinator is the liaison between internal teams and external vendors and ensures all project requirements are fulfilled with quality and timely data.

RESPONSIBILITIES

  • Adhere to strict timelines and troubleshoot issues to ensure multi-country projects meet client requirements and are completed on time
  • Liaise with Client Service and Operational teams to ensure that data from the field match expectations
  • Assess project feasibility accurately and proactively communicate information on capabilities to the requestor, including alternatives as needed
  • Provide a logic-check for field design – feasibility, sample and incidences, placement, etc.
  • Ensure that deliverables from international screening match studies requirements
  • Coordinate fielding process from concept through execution for Innovation online research
  • Create field reports using data collection software
  • Communicate with internal and external team members to address any concerns, discussing timing revisions, or making adjustments to project requirements during fieldwork
  • Confirm study costs and keep control of that to ensure it matches to the confirmed amount, if study costs need adjustments ensure to involve respective teams to confirm the change.
  • Stick to agreed internal metric goals and processes
  • Ensure all Nielsen quality standards are followed
  • Other work commissioned by the supervisor related to the working position
  • Create field reports for troubleshooting project design using data platform software (Router)
  • Provide timely communication on pre-field setup/in-field adjustments with project teams
  • Provide all sampling aspects of a project: 
  • Sample design and preparation
  • Aligning sample sources
  • Project administration
  • Quality of outputs

A LITTLE BIT ABOUT YOU

You’re looking for a career with room to grow with your high-initiative personality. Involved in our project management activity from the beginning of the research preparation, monitoring the research update, until the data has been obtained from the field. You will be working together with our internal stakeholders, managing the project timeline, and communicating the project update seamlessly.

Qualifications

  • Bachelor’s degree or relevant work experience
  • 1-2 yrs experience with project management or market research a plus
  • Detail oriented
  • Proficiency in Google tools/MS Office
  •  Strong customer service orientation. Ability to coordinate among departments, communicate status updates and provide follow up
  • Proven ability to manage multiple projects simultaneously
  • Proven ability to work independently and as part of a project team
  • Proven ability to work in a fast-paced environment
  • Strong written and verbal communication skills In English required; ability to coordinate with team members and internal clients

Additional Information

About Nielsen IQ : NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. 

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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