Client Manager, Consumer Insights

  • Cincinnati, OH, USA
  • Employees can work remotely
  • Full-time
  • Career Site Team: Client Service & Sales
  • Travel: No

Job Description

Nielsen is searching for a passionate and ambitious Client Manager for its Consumer Insights team to play a strategic role with senior team leaders while supporting and growing both existing and new client relationships.

In this role, you will be responsible for overseeing the successful execution of customized quantitative and qualitative research studies across industries.

RESPONSIBILITIES:

Client Leadership & Satisfaction

  • Acts as a trusted advisor to build current client relationships across multiple industries

  • Understands clients’ business priorities and identifies opportunities for engagement

  • Manages multiple clients and their respective projects simultaneously from beginning to end of the project lifecycle

  • Leads client meetings, presents study results and conducts external presentations, as appropriate

Consulting & Analytics

  • Collaborates with senior team leaders on strategic business initiatives (new products/solutions, sales strategy, client advancement, etc.)

  • Leads the development of strong and captivating proposals; recommending the most appropriate methodology and research design

  • Uses ‘storytelling’ techniques to develop full analytical reports, drawing strategic conclusions and building actionable recommendations to support client business objectives

The ideal candidate will have:

  • 4-7 years of relevant experience

  • Detail orientated and strong organization skills

  • Strong written and verbal communication skills

  • Proven ability to maintain and grow client relationships

  • Thorough understanding of quantitative and qualitative research principles and methodologies

  • Strong leadership skills and decision-making capabilities

  • Drive success of projects independently

Additional Information

ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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