Audience & Consumer Insights Specialist I

  • Full-time

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

  • Maintain a client service orientation by managing day-to-day administration of client service and  coordinating on analysis and reporting of assigned research projects. 
  • Enable fulfilment of client deliverables. 

                Questionnaire preparation / Information area coverage as per proposal

                Fielding of the same 

                Analysis Plan; Analysis and Interpretation  

                Presentation of findings 

  • Understand and implement all internal processes. 
  • Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and  respond to questions on content, basic data issues/questions, report generation, etc. ∙ Assist senior staff in delivering quality services to clients and ensure the services provided to  clients are timely and precise according to client business needs and specifications and at the  same time meeting the company's quality standards. 
  • Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and  credential presentations. 
  • Be directly accountable for work conducted for their nominated clients in terms of analyses,  charting, etc. and perform quality checks on all reports for alignment to request, accuracy and  correctness. 
  • Developing effective working relationships with customers (existing and new) through regular  meetings and identify and obtain further sales and business development opportunities ∙ Responding to customer needs or queries and managing the sales process from opportunity  identification to customer sign-off 
  • Display a positive, can do attitude at all times, offer assistance to others on the team when needed,  assist others in areas you are stronger in. hare learning’s with the team during team meetings;  actively participate in client and internal review meetings/trainings and all team initiatives. 

 

Qualifications

  • 0-2 years of experience in market research / e-commerce / telecom / mediaindustry ∙ Sound understanding of Market Research concepts
  • Strong Client Focus and Pro activeness
  • Working knowledge of statistics and multivariate analysis
  • Working knowledge of research techniques and methodologies

Additional Information

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