At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

The primary responsibility of a Team Lead - Ad Intel is to supervise the daily functions of the commercial classification department. The team lead is expected to support the team’s operations through proper workflow allocation with respect to deadlines, manage and mentor analysts in the team, identify gaps in the process and recommend solutions to streamline the operations and work closely with stakeholders. 

Reports to: Operations Manager

Key responsibilities:

• Monitor and manage delivery schedules for TV media integral to Ad Intel deliveries.
• Responsible for ensuring quality requirements are met via MRC standards and  predefined KRAs. 
• Recommend personnel actions including hiring, termination, promotion, and merit increases.
• Coordinate training and re-training efforts for associates on the team.
• Coach and mentor direct reports.
• Conduct regular performance evaluations, provide constructive feedback, and identify areas for individual and team development.
• Provide quality of data to ensure accuracy; responsible for scheduling, control, and management of workflow in a production environment.
• Liaise with other production teams as needed to ensure that deliveries are met.
• Recommend enhancements and changes to software and applications to make processes more efficient and eliminate data quality risks.
• Recommend guideline reviews based on analysis of data inputs and research reports.
• Communicate any production delays or delivery gaps to product leadership and all other stakeholders and downstream partners.
• Foster a collaborative work environment by promoting effective communication and teamwork both within the team and across departments.
• Provide support for other Ad Intel deliverables across other media as needed

• Must be able to work independently.
• Must be able to meet expected benchmarks for quality and output.
• Must possess strong communication, interpersonal and influencing skills.
• Must have creative thinking and problem solving skills.
• Must be analytical and detail oriented.
• Must have strong organizational skills.
• Must respond well to feedback.
• Must be aligned with Nielsen core values of Inclusion, Courage & Growth.
• Must be capable of building engagement on the team, and across multiple teams.
• Basic computer skills (spreadsheet, word processing, e-mail).

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