Do you appreciate a strong work-life balance? You will no longer need to work evenings or weekends and we close for a week every year for Christmas. Want to save money and get fit by cycling to work? We have a cycle-friendly workplace with an eyeglass-shaped bike rack and in-office shower. Have you ever wanted to be like Steve Jobs and wear the same clothes every day to conserve your energy for higher-level thinking? We provide you with 5 pairs of black scrubs. Want to save money on lunch? Due to a miscommunication with our contractor, we now have the most expensively renovated staff lounge in Port Alberni!

About our Practice

Valley Vision Optometry is Port Alberni’s only independent optometry practice. We have been serving people of all ages and conditions since 1960! We provide the most modern, compassionate, and thorough care from prevention to custom solutions through ongoing training for both of our doctors and support team.

Core Values

Being Accountable: We fulfill all our commitments consistently and on-time without excuse. 

Creating Long-lasting Relationships: With curiosity and active listening, we cultivate warm personal regard with every patient. 

Pursuing Mastery in Optometry: We are passionately engaged in our work and aspire to excellence in our field. 

Obsessing over our patients and letting them win: We obsess over our patient's well-being and do whatever is necessary to ensure their happiness. 

Position Profile

Central to the patient experience, VCCs ensure that every patient seen by our team receives the best in personal connection and leading-edge medical care. Coordinators are responsible for accurate patient histories, diagnostic testing and image capture with advanced optometric equipment. They facilitate smart patient flow from reception to the exam room to the eyewear gallery, working seamlessly with colleagues. The VCC role is the ideal opportunity to launch and grow a career in healthcare with on-the-job training in every facet of patient support.

The ideal VCC candidate is eager to learn all aspects of optometric patient care and vision health. They are steady and consistent in demeanor, value excellence and are not afraid to ask questions. They enjoy being part of a close team and take responsibility for the mutual success of all through their individual performance.  Above all they are kind and patient-centric, leaving each patient with a feeling of wellbeing.

VCCs utilize technology in all aspects of their responsibilities including Electronic Medical Records. An openness to learn new technology is essential to the role, as is a desire to continuously improve the ways the office leverages EMR to deliver patient care.

Reports to: Team Lead and Optical Director

Job Responsibilities

• Administer eye drops, ointments and medications as directed by the optometrist
• Prepare all exam rooms including sterilization and calibration of instruments
• Obtain and record patient’s preliminary case history
• Diagnostic testing as directed by optometrist
• Utilize electronic medical records to assist doctor in exam room as medical note taker
• Assist with contact lens training, diagnostic lens orders and follow up patient visits
• Learn all facets of patient reception and optical styling and sales to provide backup to team when necessary
• Other duties as requested by leadership team

Qualifications/Skills

• Proficient in use of internet and Microsoft Office
• Solid keyboarding skills: 50 WPM
• Excellent spelling and clear communication
• Familiarity with optometry or medical office protocols an asset but not necessary
• Strong ability to function on multiple tracks at the same time
• Self-starter with willingness to move things forward in a professional manner
• Passion for patient care and concern for others
• Curious and engaged, eager to grow in professional knowledge
• Able to frame things in a positive manner and see the good
• Self-confident
• Committed to personal excellence

Strengths

• Adaptability – you prefer to go with the flow, taking things as they come and discovering the future one day at a time.
• Consistency
• Discipline – People exceptionally talented in the Relator theme enjoy close relationships with others. They find deep satisfaction in working hard with friends to achieve a goal.
• Empathy – you can sense other people’s feelings by imagining themselves in others’ lives or situations.
• Input – People exceptionally talented in the Input theme have a need to collect and archive. They may accumulate information, ideas, artifacts or even relationships.
• Learner – you have a great desire to learn and want to continuously improve. The process of learning, rather than the outcome, excites you.
• Responsibility – you take psychological ownership of what you say you will do. You are committed to stable values such as honesty and loyalty.

Salary Information

$35,800 /year - $48,530 / year

Why should you join Valley Vision Optometry

• Clothing allowance
• Cycle friendly workplace: bike rack, shower
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Nicest lunch room in Port Alberni
• Profit sharing
• Store discount
• Tuition reimbursement
• Vision care

All your information will be kept confidential according to EEO guidelines.