ECRM Team Lead & Records Management Specialist

  • McLean, VA, USA
  • Employees can work remotely
  • Full-time

Company Description

IQ Business Group is a leading provider of enterprise information management (EIM) solutions to highly regulated industries and the public sector. Our specialized teams combine industry intelligence and experience with leading technologies to provide professional services supporting government records management. (RM) 

Job Description

The IQ Business Group (IQBG) is currently seeking an Enterprise Content and Records Management (ECRM) Team Lead & Records Management Specialist to support our McLean, VA team. The ECRM Team Lead will support the implementation process of OpenText Content Suite, directing and coordinating a team to successfully execute on the daily responsibilities in accordance with the approved plan. The ECRM Team Lead manages the team for success throughout the delivery, proactively manages communications and escalation paths, issues, status of projects, barriers, and successes, while monitoring performance to project leadership. 

The ECRM Team Lead should have records management subject matter expertise to lead the team through the delivery of a recommended implementation approach, while providing consultation on business process analysis and improvement. The ECRM Team Lead provides team guidance and leadership to achieve project objectives, adhere to records management policies pertaining to security and privacy standards, guidelines, programs, and procedures. 

The ECRM Team Lead provides functional guidance and expertise for configuration of OpenText Content Suite, including the records management module. Additional support and guidance to elicit requirements, develop specification, application testing, and application training is provided by the ECRM Team Lead. 

The ECRM Team Lead is a senior-level, multi-disciplinary role capable of multiple responsibilities, including superior communication with senior business and technology managers. The ECRM Team Lead position requires strong business and information analysis skills, and the ability to work independently with minimal supervision in an agile project environment. 

Qualifications

IQBG Team Members are well rounded with a consistent track record of outstanding performance. We are looking to build our team with individuals who are driven, entrepreneurial, and collaborative. 

Minimum Qualifications: 

  • Bachelor’s degree. 

  • 7-10 years relevant work experience, or a combination of relevant training and experience. 

  • Experience developing taxonomies and records retention processes. 

  • Experience or working knowledge of OpenText Content Suite: user interface, document capture, search, troubleshoot, and various RM functions. 

  • Knowledge of records management best practices and risk mitigation. 

  • Excellent written and oral communication skills. 

  • Strong interpersonal and collaborative skills. 

  • Excellent organizational, planning and time management skills. 

  • Detail oriented. 

  • Ability to multi-task. 

  • Proficient with the Microsoft 365, Atlassian Confluence, Jira. 

  • Ability to work independently with minimal supervision. 

Preferred Qualifications 

  • Master’s degree. 

  • Experience implementing OpenText Content Suite across a large enterprise within the manufacturing sector 

Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, Fit for duty Physical, Other records or information related to the candidate's suitability for the position. 

Additional Information

The IQ Business Group is an EEO/AA employer.  The IQBG conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status.