The Electron Shop is a rapidly-growing agency singularly focused on becoming the Chief Digital Officer and guiding digital transformation for companies of many sizes and industries.  Founded in 2013, the company is guided by two successful agency entrepreneurs and who have worked on major brands together and apart since 1995.  The Electron Shop’s number one value is a workplace of smart people, primarily because we think smart people also have great senses of humor.  And we like to laugh.  We don’t have ping-pong tables, foosball or other idle toys; we are very passionate about bringing the power of digital to life for clients who are under pressure to grow their businesses.  Oh, and we don’t allow anyone to be mean.  There is a strict no a**hole rule here.

Honestly, we have an extraordinary workplace full of extraordinary people who are mature, responsible and kind.  

We have an immediate opening for a Community Manager/Social Media Specialist. Part of our practice is turnkey enterprise-grade social and content marketing.  To be the best at this, we need a social media practitioner with a creative edge that can speak for brands, direct and grow communities, and drive engagement and behavior.  Our ideal candidate should be obsessed with content marketing--why content is important, how it finds audiences, and the impact it can have. Another important trait is the ability to speak the language of business: numbers.  we have to demonstrate the performance of our activities, and our candidate understands how to do this.  

 Personal Characteristics

• Demonstrate a detail-oriented, professional, and self-directed work style, with a desire for personal and professional growth by asking questions
• Communicate professionally both verbally and in writing
• Work well independently and as part of a team
• Possess a strong sense of design and humor
• Set priorities and solve problems efficiently 

Key Areas of Responsibility:

Community Management

• Cultivate new communities and manage branded online content on behalf of client’s using Facebook, Twitter, Google +, Pinterest, forums and other emerging platforms
• Creatively and proactively assist those who engage with us via social channels
• Monitor online conversations and participate in them to build brand visibility and thought leadership
• Create and curate (a lot of) content that is compelling and has pass-along value
• Write engaging content and online responses in the voice of client brands, leveraging client subject matter experts
• Traffic, tag, author, coordinate a stream of blog posts, articles, podcasts, videos and webinars
• Have an appetite to surf constantly and cull related content for clients from an internet’s worth of content

Measurement, Analysis and Continuous Improvement

• Identify and analyze issues, patterns and trends in customer content consumption

Proactive Engagement

• Identify & engage influencers and advocates
• Proactively escalate issues, observations, opportunities, and insights to the executive team
• Understand basics of SEO and SEM and how it pertains to social media and a company’s brand

Best Practices and Tools

• Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that the company can continue to be an early adopter of these technologies
• Participate in professional networking by interacting with peers and influencers & attending events
• Research internet trends, analytics, site features and best practices 

• No recruiters, please
• US citizens or green card holders only
• Minimum of a Bachelors degree
• 2 years of social media and digital work experience
• Expert knowledge of social media platforms (Facebook, Twitter, YouTube, Pinterest, Slideshare, blogs, etc.), digital trends and online influencers
• Strong writing skills.  Very strong.
• Analytics experience and facility with numbers and spreadsheets

You must be facile in our toolkit day one:

1. Slack
2. Box
3. Harvest
4. Smartsheet
5. Hubspot