About Teya
Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and has built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

As a Risk Analyst in our Risk Management Function you’ll play a critical role in safeguarding our business while driving operational excellence. This is your opportunity to become a key player in our cross-functional risk efforts and contribute to our ongoing success.

Key Areas of Focus:

• Collaborate on risk management initiatives across underwriting, fraud, and card scheme matters.
• Provide strategic risk advice to the business and operational teams, helping them navigate complex risk environments.
• Lead efforts to improve standards, frameworks, methodologies, and procedures for enhanced risk management.
• Support the development and management of risk registers and Risk Control Self-Assessments (RCSAs).

What You'll Be Doing:

• Cross-Functional Risk Reporting: Regularly report on relevant risks both internally and externally, ensuring alignment with business objectives.
• Merchant Credit & Fraud Risk Assessments: Assess and approve credit and fraud risk for both new and existing merchants, handling high-exposure facilities within your authority or through escalation.
• Merchant Reviews: Conduct thorough financial and non-financial reviews of merchant facilities, collaborating with internal teams and merchants to gather necessary documentation.
• Distressed Merchant Strategies: Recommend risk mitigation strategies for distressed merchants and liaise with external bodies such as administrators to drive resolution.
• Sector Risk Escalation: Monitor emerging problem sectors, escalating concerns and suggesting enhanced controls or policy guidelines when necessary.
• Merchant Risk Improvement: Provide recommendations on merchant-related risk products, policies, and processes to boost operational efficiency and mitigate risks.
• Portfolio Risk Management: Track and report on portfolio risks related to card schemes and internal risk limits, while investigating anomalous merchant behaviours to improve internal processes.
• Support Growth Initiatives: Assist with new product launches and entry into new jurisdictions by identifying relevant risks and proposing mitigation strategies.
• Collaborative Communication: Build strong relationships with internal stakeholders, sharing insights and fostering a culture of risk awareness.
• Strategic Support: Work closely with the CRO and Risk teams on various ad-hoc projects and activities to enhance the risk function’s impact.

What We're Looking For: 

• Several years of experience in payments risk management, with expertise in fraud, credit risk, and card scheme risk.
• A deep understanding of the card acquiring and acceptance space.
• Proven experience in credit risk management and merchant underwriting.
• Up-to-date knowledge of card scheme rules related to risk management, including fraud, chargebacks, delayed delivery exposure, high-risk programs, etc.
• Strong financial analysis skills with the ability to extract insights using SQL.
• Advanced Excel skills with a desire to continue leveraging this tool for data analysis.
• Excellent communication and teamwork skills.
• Highly organized and unafraid to challenge and motivate both yourself and others.

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;

• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;

• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;

• Cycle-to-Work Scheme;

• Health and Life Insurance;

• Pension Scheme;

• 25 days of Annual Leave (+ Bank Holidays);

• Office snacks every day;

• Friendly, comfortable and informal office environment in Central London.