Openings on IVR Developer
Company Description
Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Job Description
Title: IVR Developer
Location: Alpharetta, GA/Middle town, NJ
Duration: 6 to 12 months
Interview: Phone and Skype
Job description:-
· Experience with DTMF and Speech applications
· Expert level experience developing IVR applications (note level of complexity)
· Speech Grammar Development skills
· Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
· Experience with Nuance ASR or TTS
· Interpret and analyze business requirements to identify risks and design appropriate solutions
· Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
· Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
· Collaborate with project team members to provide input to design specifications related to speech application.
· Develop simple grammars for speech applications
· Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
· 3 to 5 years’ experience in VoiceXML IVR technologies.
· 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.
· 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
· 3+ years’ experience in speech tuning and grammar analysis.
· VXML, SSML, XML, JAVA, J2EE
· Proficient written and verbal skills.
· Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
· Strong knowledge of various speech engine capabilities and tuning concepts
· Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools
Qualifications
Graduation
Additional Information
All your information will be kept confidential according to EEO guidelines.