Head - Recruitment

  • Full-time
  • Group Function: Tesco Business Services

Company Description

Tesco Bengaluru
We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
At Tesco Business Solutions, we have a mission to simplify, scale & partner to serve our customers, colleagues and suppliers through a best-in-class intelligent Business Services model. We do this by building a world class business services model by executing service model framework right at the heart of everything we do for our worldwide customers. The key objective is to implement and execute service model across all our functions and markets consistently. The ethos of business services is to free-up our colleagues from a regular manual operational work. We use cognitive technology to augment our key decision making. We also built a Continuous Improvement (CI) culture across functions to drive bottom-up business efficiencies by optimising processes. Business services colleagues need to act as a business partner with our group stakeholders to build a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience by serving our shoppers a little better every day.
At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues, who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Job Description

Job Summary:

Leading and executing global talent acquisition service delivery for Tesco Business Solutions, Group Technology & Central European market hiring, delivered through outstanding candidate experience and operational excellence.

In this job, I am accountable for:

Strategic business partnering with leadership teams and stakeholders to understand future talent needs, identify the right hiring strategy and attract the best and diverse talent to deliver our business objectives.

- Shaping a world-class candidate and hiring manager experience, enabling our colleagues to best serve our customers.
-Leading a global multi-cultural team
- inspiring a high-performance culture, fostering an inclusive work environment and building future-fit capability for the group.
- Leading the team to deliver operational excellence across the end-to-end recruitment process, underpinned by a culture of continuous improvement.
- Standing over the internal quality, reporting and audit requirements for the complete Recruitment function including the effective management of risk and business continuity - Having a growth mindset
- embracing change and technology in order to transform the Group Talent Acquisition operating model for candidates, recruiters and hiring managers
- Collaborating with partners and stakeholders across Employer Brand, Technology, People Services, in-market teams, Group People operating model, Finance, and others to deliver core metrics of cost, time, quality and diversity of hires.

The role is based in Bengaluru, however travel to Central Europe will be required as part of the role.

Key people and teams I work within and outside of Tesco:

- Group TA teams and Transformation team
- CE, Technology & Business Services Leadership Teams
- CE, UK and Bengaluru People Leadership Teams
- 3rd Party Recruitment Suppliers (including ATS)

People, budgets, and other resources I am accountable for in my job:

- Leadership and line management responsibility for TBS, Technology & Central Europe in-market TA teams
- Ownership of TA SLA's and KPI's
- Management of budget lines attributed to TA Delivery for TBS, Technology & Central Europe

Experience relevant for this job:

- Leading Talent Acquisition operations at scale
- Team leadership across multiple locations or geographies. 
- Change management and/or technology transformation
- Partnering experience with large functions

Qualifications

Operational skills relevant for this job:

-Experience of developing innovative, scalable solutions to deliver professional and volume hiring
- Applied knowledge of Employer Brand and TA Technology tools
- Budget Planning, forecasting and administration
- Working knowledge of shaping and improving TA policy, process, and SLAs

Additional Information

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected] 

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