Tesco Bengaluru

We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.

At Tesco Business Solutions, we have a mission to simplify, scale & partner to serve our customers, colleagues and suppliers through a best-in-class intelligent Business Services model. We do this by building a world class business services model by executing services model framework right at the heart of everything we do for our worldwide customers. The key objective is to implement and execute service model across all our functions and markets consistently. The ethos of business services is to free-up our colleagues from a regular manual operational work. We use cognitive technology to augment our key decision making. We also built a Continuous Improvement (CI) culture across functions to drive bottom-up business efficiencies by optimising processes. Business services colleagues need to act as a business partner with our group stakeholders to build a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience by serving our shoppers a little better every day.

At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.

Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues, who in turn help to build the success of our business and reflect the diversity of the communities we serve.

To transform how we Buy and Manage Products for Customers, seismic change is underway here at Tesco and the Technology Change team sits at its heart.

Supporting the business to define how our colleagues work with each other and with our partners, ensuring processes across Buy and Manage are simple, standard, and effective; we are accountable for the creation of world leading technology Products which embed this best practice.

Together we are empowering our colleagues to deliver relevant, timely, loved, innovative and compliant products to our customers however they choose to shop with us.

Joining our team of Product, Programme and Change Managers you will have the opportunity to contribute in a very real way to Tesco’s success.

The Role – Product Manager

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

Reporting to the Lead Product Manager you will be accountable for a driving your Product’s strategy, roadmap and execution, demonstrating your skills as a Product Management practitioner.

• Owning a core application supporting the setup of products sold across all of Tesco, you will build strong relationships with internal/ external stakeholders and drive the Product strategy and execution for it
• Engage with your stakeholders to formulate the vision, strategy and long-term roadmap for your product and execute it well by constantly managing your stakeholder’s expectations, working through dependencies across multiple products/ teams
• Understand key user personas, customers and stakeholders for your product and their pain points
• Understand and demonstrate all of the features of your product to different audiences within and outside of your immediate product team
• Effectively present the vision, roadmap, OKRs and execution plans (release/ sprint plans) for your product
• Effectively document and explain new requirements to the engineering team using user stories, personas, and acceptance criteria and help the team in breaking down a complex piece of work/ epic into smaller, deliverable chunks of value that can be delivered faster
• Manage the backlog and steer sprint/ release planning sessions by working with your engineering counterparts to plan sprints/ releases that deliver maximum business value in least effort
• Accountable for the performance/ adoption of your product and work towards increasing it
• Lead discovery work for any new product/feature, collaborating with user experience (UX) and engineering teams to prototype and validate the response to the business problem, ensuring that decisions are data driven and measured against agreed KPIs
• Provide leadership and direction to cross functional team (s) on short-term tasks/ near-term priorities
• Monitor competitor activity and overseas market trends (as required)
• Drive the acceptance and adoption of ideas and improvements with product and engineering stakeholders
• Provide support and coaching to junior Product Managers as well as peers
• Prioritise, coordinate and communicate the resolution of live product issues independently

• Product management best practice and methodologies.
• Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders.
• Ownership of a Product involving multiple internal/ external stakeholders and drive the Product strategy & execution for it. 

• Understanding User Research/ Design Thinking concepts and applied those for your product work.
• Good knowledge in the use of Tools and Techniques for Backlog prioritisation, managing dependencies and for gaining insights using available data points.
• Broad knowledge and understanding of the technologies relevant to product management.
• Knowledge and experience of software development methodologies and processes.
• A methodical and analytical approach, great problem-solving skills and providing logical answers to complex problems.
• Good prioritisation techniques to refine and groom your feature backlog regularly.
• Attitude and the aptitude to learn new product area/domain quickly.
• Identifying and removing impediments faced by the team by working with your Lead Product Manager and other stakeholders and proactively flagging any risks or delays in your commitments.

• Handling conflicting priorities well, communicating clearly and understanding how to drive a high level of focus and excellence with a strong, talented, and opinionated team.

• Drive the acceptance and adoption of ideas and improvements with product and engineering stakeholders.

• Provide support and coaching to junior Product Managers as well as peers.

• Prioritise, coordinate, and communicate the resolution of live product issues independently. 

• Excellent written and verbal communication skills. 
• Great presentation and persuasion skills.

This job would suit a Team Player who enjoys and is inspired by working collaboratively with other members of the team and wider stakeholders.

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]