Technical Programme Manager

  • Full-time
  • Group Function: Tesco Technology

Company Description

Tesco Bengaluru: We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Tesco Technology consists of people from a number of different backgrounds, but having a common purpose to serve our shoppers a little better every day with our retail technological solutions. We shared a common interest in harnessing innovations in technology to enhance their shopping experience at Tesco stores. Whether making products, software or systems, our teams focuses on various aspects from taking strategic ownership of the architecture to delivering technological solutions such as design, testing, deployment, infrastructure, operation and security of the systems to ensure agile, smooth and safe operations. These help us to deliver the maximum business impact. Teams refine their internal processes to best fit their own needs, working to build core capabilities in application and services. We collaborate globally across teams to build end-to-end customer-facing solutions, as well as to share knowledge, experience, tools and techniques.
At Tesco, inclusion means that Everyone?s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues ? who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Job Description

About Supply Chain Technology

Supply Chain Technology is the Programme Function supporting Tesco’s Supply Chain initiatives. We’re passionate about giving our customers what they want; when they want it. Our aim is to get thousands of products from factories and farms around the world to the shelf edge (virtual and physical) so that we can satisfy millions of customers every week – simply put: right product; right place; right time.

We recognise that the constantly changing demands of our customers' lives mean that as a business; we need to continue to innovate our offering so that they can shop with us in the way they want; when they want to. Delivering this challenge means that we are frequently re-inventing our Supply Chain to make sure it is always leading-class. Supply Chain initiatives seek to improve availability; reduce costs and optimise stock holding. Our job is to make sure that millions of our weekly global customers can get what they want; when; where and however they want it

Within Technology we cover a breadth of systems from Retail Demand Forecasting; Ordering; Tesco Connect to the Stock Services. The Supply Chain systems include a wide breadth of technology from Mainframe to Hadoop; Java to Salesforce. The Supply Chain systems continue to be enhanced but also undertake step change improvements.

An effective supply chain provides competitive advantage for all retailers; through predicting customer demand accurately; ensuring that all customers get the products they need (instore & online); optimising ordering keeping supplier and Warehouse constraints in mind and thereby directly influence product availability; capturing an accurate view of Stock across Tesco and providing the best in class application for supply chain users.

In addition; all this needs to be done whilst keeping waste to a minimum and optimal stock holding; in turn keep our operational costs under control and helps the bottom line. Work is fun since we are building better capabilities on newer platforms be it transforming our forecasting intelligence to better algorithms on big data platforms; developing Optimisation algorithms; Enterprise level APIs

As a TPM for Stock Services team; you will be joining the wider Supply Chain Technology programme tram and play a pivotal role working with the Product Team; Engineering teams; External dependent teams and other Programme family members to define and deliver the key initiatives that are committed in our Product Roadmap.

You would be responsible for managing a part of the Tech programme. This could include:
- Managing a part of the Supply Chain budget
- Stakeholder communication of progress
- Dependency management with all teams who currently support the Supply Chain systems
- Supporting & and managing our technology vendor partners
- Business case and funding approval for the Supply Chain programme


The Role – Technical Programme Manager

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business; the following provides an overview of the role’s key responsibilities and measures:

- Deliver programmes with business and/or technical risks
- Optimise or use a standard programme delivery methodology for delivering programme goals (e.g. agile; waterfall; iterative)
- Bring together; coordinate and energise virtual technology teams to deliver programme goals
- Create and track a plan to deliver the programme goals; including the technical implementation plan
- Understand trade-offs and resulting impacts; make impacts visible to Product; Infrastructure or Engineering for the right decision to be made
- Managing dependencies; delivery timelines and implementations plans; using my knowledge of technical architecture
- Appreciating and responding to delivery challenges; using my knowledge of engineering best practices and/or infrastructure implementations
- Understand technology concepts; grasp new ones quickly and appreciate their implications on delivery
- Effectively manage major incidents; ensuring stakeholders are updated with the right information to drive the correct decisions
- Collaborate with the Product and Engineering teams to define annual budgetary requirements
- Build positive relationships with suppliers & external stakeholders to deliver software or professional services
- Coach peers and other roles; teaching where required; on methodologies and programme management tools

Qualifications

An ideal candidate must have demonstrated below key skills in their current and past roles:
•Have a proven record of accomplishment in delivering technology and/or infrastructure; preferably having done so across multiple teams in multiple geographies
•Have experience of building credible relationships and influencing senior management & leadership teams
•Strong Project; Stakeholder & Programme management skills
•Exceptional reporting skills for programs and financial forecasting
•Excellent communication & influencing skills and adoptability to changes

Additional Information

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected] 

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