About the role 

As the Security Manager for Controls Onboarding, you will be at the forefront of ensuring that applications and services across the group are aligned to our access and authentication policies; and are onboarded into our platforms in a consistent and efficient way.

You will be accountable for the delivery of both the volume and quality of onboarding to our security tooling for managing authorisation and authentication, working with other parts of the team to simplify and streamline processes.  

You will manage the team day to day, handling escalations, and aiding with complex onboardings where required.  This will require strong interpersonal skills, notably in dealing with complex onboardings, working with multiple teams to deliver an appropriate solution; while also engaging more broadly to promote and demonstrate our controls.

This role will require a strong technical understanding in key areas such as authorisation management models, including applying local account controls using API and database provisioning.  A strong understanding of single sign-on protocols such as SAML and OIDC and how these can be used to support both authorisation and authentication. You will be expected to be the lead on best practice for applying our controls and ensure all alignment to our standard onboarding patterns to achieve controls outcomes.   

You are responsible for the development and improvement of the team over time in terms of how work is assigned and handled, tools available to the team to increase consistency/efficiency, and identification of automation and simplification opportunities. 

You’ll be responsible for the people in the Onboarding team, acting as a direct line manager and responsible for recruitment into the team, as well as identifying training and development opportunities for members in the immediate and wider team. 

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role's key responsibilities and measures: 

Build a high-performance team capable of delivering excellent application controls

Create a positive team culture with a culture of openness and knowledge-sharing, while encouraging curiosity and innovation in all members of the team

Manage the team, set and monitor development opportunities for team members, supporting personal development, identifying learning opportunities and encouraging technical training as appropriate

• Build strong collaborative relationships within and outside of Technology
• Ensure that all appropriate resources to meet team outcomes and objectives are in place including leading hiring where required to meet resource gaps
• Act as an escalation point where objectives and outcomes are not being met
• Maintain an eye for detail and make appropriate decisions while in tough situations
• Act as an escalation point for complex issues and apply my expertise to problems
• Maintain an appropriate and transparent model for prioritising work within the team
• Lead the team in responding to critical issues and acting as the ultimate escalation point for technical queries/issues from outside the team
• Ensure that regular reporting gives insight into the performance of the team
• Gather regular feedback on team performance both internally and externally, and identify opportunities to simplify processes and promote understanding of our controls

This role will best suit an individual who enjoys leading a team, is well organised, outcome-focussed while pragmatic, and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first while always protecting our business. 

Key Skills and Experience 

We’re interested in the unique experiences and capabilities that you can bring to the role and our team, so we’d prefer that you tell us what you have to offer instead of giving you a long checklist.

We do think you’ll be someone who has a good understanding of the principles and best practices for managing access and protecting accounts. You’ll probably be someone who can learn new concepts quickly and apply them immediately.

The role requires large amounts of collaboration both inside and outside our organisation and across multiple time zones, so we expect you’ll have a couple of years’ experience working with large and diverse teams and be able to demonstrate that you can quickly form relationships and build trust.

We hope you’ll have experience of managing a team and are able to motivate and develop team members to deliver their best and grow as individuals and as a team, while ensuring an inclusive and welcoming environment for colleagues.

As a leader in our team, we’d expect that you’ll be a great communicator, both written and verbally, and able to represent the team across the organisation. Flexibility, ability to plan and organise, responsiveness and creativity are key attributes we value, along with a strong eye for detail and diligence to ensure we maintain our desired standards.

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]