Tesco Bengaluru: We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.

The Infrastructure Engineering team design, develop and operate all infrastructure used by Tesco Technology across our data centres, offices, stores and distribution centres. This encompasses multiple domains; private and public cloud, connectivity, end-user computing, CI/CD and monitoring toolkit. This includes both 3rd party and internally developed infrastructure applications and infrastructure that support the wider Tesco business. 

Summary:
As an advanced engineering professional, you will have expert level knowledge in the identity space, particularly around Active Directory, Azure AD and the Microsoft Entra product suite. Broader knowledge around the M365 product stack and strong complimentary skills (commercial awareness, being evangelistic, delivery focused, ability to develop, drive and communicate strategic plans and technology roadmaps) complete the profile.

As a Systems Engineer III, I can: 

• Represent Infrastructure/Systems Engineering across all of Tesco Technology and with suppliers
• Design and deliver Infrastructure solutions involving multiple Infrastructure domains which enable the acceleration of infrastructure capability making it easier for Engineering teams to consume technologies
• Own and shape the direction of significant areas of value

Leadership & Potentials

• Collaborate with Software Engineering teams who are adopting new technologies to the Infrastructure products.
• Collaborate with a wider area or teams to drive overall enterprise design.
• Demonstrate leadership qualities by coaching and mentor others to achieve team objectives.
• Raise the bar of your business unit.
• Introduce new tools and methodologies when appropriate to simplify or increase the efficiency of development.
• Understand when new tools may not be appropriate.
• Introduce new Infrastructure Technologies into Tesco.
• Adaptive to changes in technology or support scope.
• Prepare and maintain technical documents & presentations for systems engineering and system operations.
• Proficient in spoken and written English and comfortable communicating to leaders and engineers.
• Experience in designing and driving service improvement or projects of large and complex.

System Engineering Skills

Design

• Design solutions that introduce new technologies into Tesco and impact a single or more Infrastructure product.
• Set the standards and guidance for new Technologies
• Influence product roadmaps for their technology area
• Contribute to commercial arrangements for Infrastructure deals
• Design, integrate, and manage complex infrastructure solutions
• Design solutions to improve the security baseline of the Infrastructure offerings
• Work with infrastructure Architects, Product Managers, and third-party consultants to ensure alignment of the solution and product strategy.

Operations

• Keep my technical skills up to date and keep track of new technologies.
• Design with automation in mind, solutions that will minimize the amount of hands-on activity needed to fix issues.
• Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services.
• Manage changes to services and how to request changes in response to incidents or problems to mitigate the impact of service unavailability.
• Explore, analyse and identify the opportunity for business and service improvement.
• Coordinate the response of incident report, with clear post-incident root cause analysis documentation.
• Identify the correct procedures or channels for resolution and monitor resolution activity and progress updates stakeholders and customers.
• Address all technical escalation from SEII engineers and assist with the resolution of complex problems.
• Awareness or knowledge of emerging technologies outside your specialism.
• Aware of all high impact changes and projects in Infrastructure Services and take proactive measures to ensure the stability of service.
• A liaison between Operations and Engineering teams.
• With a good understanding of translating the maintenance cost of any services in engineering, analyse, explore and identify opportunities to reduce the maintenance cost of services.

Mandatory Technology Understanding

• Active Directory and related technologies
• Microsoft Azure AD
• File Services
• Public Key Infrastructure (PKI)
• Meeting Room Technology (Cisco Webex / Microsoft Teams Rooms / Condeco)
• Microsoft O365 / M365.
• Automate recovery, testing of security compliance, performance testing.
• Produce high-level-design for requirements network needs.
• Understand the elastic scale and building high availability systems.
• Understand micro-services and their impact on infrastructure.
• Stakeholder management.
• Automate Recovery, testing of Security Compliance, performance testing
• Produce high-level-design for requirements network needs
• Produce high-level-design for requirements EUD needs
• Recommend OS changes for a requirement
• Understand the elastic scale and building high availability systems
• Understand live testing & the chaos monkey
• Understand micro-services and their impact on infrastructure
• Understand current application development techniques (12-factor app) and their implications to infrastructure
• Understand the concept of containerization and their benefits.

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]