Sr Manager-Risk&Compliance
- Full-time
- Group Function: Tesco Business Services
Company Description
We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
At Tesco Business Services, we have a mission to simplify, scale & partner to serve our customers, colleagues and suppliers through a best in class intelligent Business Services model . We do this by building a world class business services model by executing service model framework right at the heart of everything we do for our worldwide customers. The key objective is to implement and execute service model across all our functions and markets consistently. The ethos of business services is to free-up our colleagues from a regular manual operational work. We use cognitive technology to augment our key decision making. We also built a Continuous Improvement (CI) culture across functions to drive bottom-up business efficiencies by optimising processes. Business services colleagues need to act as a business partner with our group stakeholders to build a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience by serving our shoppers a little better every day.
At Tesco, inclusion means that Everyones Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues who in turn help to build the success of our business and reflect the diversity of the communities we serve.
Job Description
Job Summary:
Build deliver and sustain a world-class Risk & Compliance COE for Tesco Business Services in accordance with the industry benchmarks and global best practices. COE should reflect a matured scalable operating model which leverages state of art automation and analytics capabilities to deliver a strong platform for the effective performance of risk & compliance services at different TBS Sites. Role must demonstrate strong ownership and accountability deep risk & compliance domain expertise leadership & stakeholder management skills understanding of business needs and priorities and a drive to excel & lead.
Role:
- Shape central R&C team into a world class R&C COE
- Learn reflect and embed global R&C COE best practices frameworks and standards
- Enable and drive data led discussion and decision making
- Govern and report risk & compliance programme performance via well defined KPIs
- Act as an SME and provide guidance onto controls and best practices for risk & compliance areas of ERM Business Resilience Privacy Bribery & Fraud
- Drive ongoing initiatives to enhance R&C Programme performance outcomes and impacts
- Own strategic R&C initiatives and ensure they are successfully delivered as per the plan
- Lead inspire and drive team towards high performance
- Drive strong engagement with internal and functional stakeholders across the sites
- Build sustainable partnership with second line teams to support R&C agenda & objectives
- Manage group R&C stakeholders forums and relationships
- Embed and drive CI culture within the team
- Ensure Central and site R&C team objectives are closely governed tracked reported and any flags/next steps actioned out
- Align with organizational MI23 plans and priorities and enabling a strong digital roadmap for the team
- Diagnose and recommends solutions to complex operational challenges, using specialist knowledge and operational expertise to achieve operational excellence
- Provides inputs that impact the functions plans, policies, influences the budget and resources in their scope
Experience Required:
- Understanding of global R&C COE model
- R&C Progarmme Management
- Worked with global teams (Across multiple time zones)
- Crisis Management
- Business Continuity Planning
- Incident Management Planning
- Privacy (GDPR)
-Bribery & Fraud Programme
-Training & Awareness activities
- Supplier/Third party Assurance reviews
Qualifications
Operational Skills :
- Excellent Verbal and Written Communication
- Advanced MS Office – Excel, Word, Power Point
- Stakeholder Management
- People Policies and Processes KPIs, SLAs
- Problem Solving, Analysis and Judgment, Logical Thinking
- Operations Delivery, Operations Management
- Customer/end-user centric
- Conceptual application to larger business context
- Good presentation and documentation skills
Additional Information
Important Notice:
On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]