Systems Engineer II

  • 81 - 82, EPIP Area, Whitefield, Bengaluru, India
  • Full-time
  • Technology CF Job Family: System Engineering
  • Group Function: Tesco Technology

Company Description

Tesco Bengaluru: We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Tesco Technology consists of people from a number of different backgrounds, but having a common purpose to serve our shoppers a little better every day with our retail technological solutions. We shared a common interest in harnessing innovations in technology to enhance their shopping experience at Tesco stores. Whether making products, software or systems, our teams focuses on various aspects from taking strategic ownership of the architecture to delivering technological solutions such as design, testing, deployment, infrastructure, operation and security of the systems to ensure agile, smooth and safe operations. These help us to deliver the maximum business impact. Teams refine their internal processes to best fit their own needs, working to build core capabilities in application and services. We collaborate globally across teams to build end-to-end customer-facing solutions, as well as to share knowledge, experience, tools and techniques.
At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Job Description

The Technology Capability Team is a team of Product Management and System Engineer Specialists responsible for owning the product roadmap and managing the deployment configuration support and roll out of key strategic platforms across monitoring and CICD. The platforms enable Technology teams to maximise their efficiency in supporting them through their software development pipeline delivering the best UX experience and software for our customers and colleagues across all our business channels.

The Role – System Engineer – Splunk Enterprise Platform

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business the following provides an overview of the role’s key responsibilities and measures:

•Support and administration of an Enterprise Splunk Platform across a hybrid of on-prem and cloud based solutions
•Building configuring and testing executable queries and performant searches across Terabytes of data ingest a day
•Responsible for delivering service improvements which include platform tuning process automation and configuration management
•Maintaining high levels of service availability and involved in incident management and root cause analysis
•Implementing monitoring and performance management to ensure health of the platform
•Engaging stakeholders across Technology to understand user requirements and deliver customised dashboards alerts reporting across on-prem and cloud based solutions
•Leading training and education across all of Tesco Technology in multiple geographic locations
•Contributing to overall product development and implementation of Splunk extensions/apps across Technology
•Integrating multiple strategic solutions to deliver data driven value through Splunk
•Working in an agile framework to deliver features within the product quickly to meet our customer requirements
•Ability to contribute towards building knowledge artefacts for training and support
•Ability to understand network topologies to support delivery of new agent configurations across a complex networks
•Working with Splunk support and product development teams to resolve issues and influence product decisions
•Involved in new data source on-boarding and tuning across infrastructure and software applications
•This role will best suit an individual who enjoys working as part of a team is well organised pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and most importantly puts our customers first.

Key Skills and Experience

You’ll need to have demonstrated experience of:

•Splunk Enterprise 6 Cluster Administration for large scale multi-site deployments
•Splunk - Advanced Search Reporting and Dashboard implementation
•Splunk - Creating Knowledge Objects
•Experience in Linux operating system (Red Hat 6.5 & above preferred)
•Windows 2008 (and above) server administration
•Scripting knowledge (Python Bash PowerShell & Batch)
•Basic Network Protocol knowledge (TCP/IP DNS SMTP SNMP UDP etc)
•Familiar with the following Web technologies - HTML CSS JavaScript & Simple XML
•Experience in SIEM solutions
•Experience in Splunk Software Upgrades
•PCI DSS
•Splunk Enterprise Security

Personal

•Flexibility ability to plan and organise responsiveness creativity self-starter
•Able to build solid working relationships with peers and senior leadership
•Ability to demonstrate strong written verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.

Qualifications

Splunk Enterprise 6 Cluster Administration Advanced Search Reporting and Dashboard implementation Scripting knowledge (Python Bash PowerShell & Batch)

Additional Information

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected] 

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