Tesco Bengaluru
We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
At Tesco Business Services, we have a mission to simplify, scale & partner to serve our customers, colleagues and suppliers through a best in class intelligent Business Services model . We do this by building a world class business services model by executing service model framework right at the heart of everything we do for our worldwide customers. The key objective is to implement and execute service model across all our functions and markets consistently. The ethos of business services is to free-up our colleagues from a regular manual operational work. We use cognitive technology to augment our key decision making. We also built a Continuous Improvement (CI) culture across functions to drive bottom-up business efficiencies by optimising processes. Business services colleagues need to act as a business partner with our group stakeholders to build a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience by serving our shoppers a little better every day.

Delivers accurate standard reporting ad-hoc information and analysis support in a timely manner to the right audience.
Following our Business Code of Conduct and always acting with integrity and due diligence
- Understands business needs and in depth understanding of Tesco processes
- Builds on Tesco processes and knowledge by applying CI tools and techniques.
- Responsible for completing tasks and transactions within agreed KPI's
- Solves problems by analyzing solution alternatives
- Creates and circulates accurate reports as necessary while understanding the impact and relevance of them
- Understands the sources used to gather data for reports
- Understands Policies and ensures that reports produced are compliant with them
- Highlights inconsistencies in reports and suggests/seeks help to correct discrepancies
- Resolves queries raised by customers
- Understands and incorporates feedback from stakeholders

Key people and teams I work
within and outside of Tesco:

Business Operations teams such as Product / Channel / Customer Etc.
Finance Business Partners and FP& A
Accounting and Transaction teams in Bengaluru