Senior Officer - Comms & CSR
- Full-time
- Group Function: Tesco Business Services
Company Description
Tesco Bengaluru: We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Tesco Business Services is a multi-disciplinary team that brings Tesco's Service Model to life. It aims to create a sustainable competitive advantage for Tesco by standardising processes, reducing cost to serve, enabling agility in the business and empowering colleagues to do even more for their customers. With cross-functional expertise, multi-locational teams supported by strong governance, Business Services reduces complexity and provides high quality services for its customers. The goal is to offer world-class service with real expertise delivering value for Tesco customers, and our shareholders. The organisation will create centres of excellence for improving economies of scale – freeing up our functional experts to deliver an enhanced customer experience. Learn more about Business Services and how we enhance customer experiences, provide cost leadership and indirect benefits for Tesco as we continue to serve enhances customer experiences.
Tesco Business Services is a multi-disciplinary team that brings Tesco's Service Model to life. It aims to create a sustainable competitive advantage for Tesco by standardising processes, reducing cost to serve, enabling agility in the business and empowering colleagues to do even more for their customers. With cross-functional expertise, multi-locational teams supported by strong governance, Business Services reduces complexity and provides high quality services for its customers. The goal is to offer world-class service with real expertise delivering value for Tesco customers, and our shareholders. The organisation will create centres of excellence for improving economies of scale – freeing up our functional experts to deliver an enhanced customer experience. Learn more about Business Services and how we enhance customer experiences, provide cost leadership and indirect benefits for Tesco as we continue to serve enhances customer experiences.
Job Description
Brief Overview of the Organisation BU & Sub-function
Tesco in Bengaluru is a multi-disciplinary team serving our shoppers a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes delivering cost savings enabling agility and empowering our colleagues to do ever more for our customers. With cross-functional expertise a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers.
Tesco in Bengaluru established in 2004 to enable standardisation and build centralised capabilities and competencies makes the experience better for our millions of customers worldwide and simpler for over 4 50 000 colleagues.
The range of work we do from here covers the entire spectrum of retail - Technology Business Finance Channel Customer & Product People and Property Services.
A unique combination of a strong retail domain a culture of innovation a truly global and vibrant work environment and very strong corporate values make us what we are.
The Corporate Communications team provides solutions for Tesco’s mission-critical communications needs. We help the organisation build and enhance their leadership position achieve tangible returns by managing reputation and enable Tesco Bengaluru colleagues and stakeholders to be effective communicators and brand ambassadors through effective communication using multiple techniques and channels.
In Bengaluru our focus is on establishing Tesco Bengaluru as an ‘Awesome Place To Work’ amongst the potential and existing talent in addition to managing & enhancing corporate reputation amongst stakeholders. One of our key company measures is about giving back to the communities we serve and at Tesco Bengaluru we are committed to CSR initiatives that involve colleagues and make a lasting impact.
Our diverse stakeholders include the media business partners the community and the public. We are skilled professionals with experience in advertising design branding public relations digital and community communications.
We are looking for an enthusiastic Communications Specialist to manage internal communications and support the team with requirements.
Good understanding of communication content writing skills editing and copywriting skills make a strong communications specialist. Experience in corporate communications and project management will be a plus. Your enthusiasm and positive attitude will help you gain the trust of colleagues and external parties alike.
Our Offerings:
•Brand & Reputation: Our role is to understand protect and build the company’s reputation through consistent messages and interventions
•Internal Communication: We advise and direct our internal communications effort to build employee engagement culture
•Business Partnering: Collaborate as communications partners and advisors to respective business groups for their business priorities
•Consultancy & Coaching: We advise and coach our colleagues and leaders to be effective communicators
•Executive Communications & Public Relations: We inspire and engage by sharing our great stories practices and successes
Job Objectives:
Internal Communications Content writing & editing content curation for Social media channels corporate website intranet and other important channels.
We are looking for a person to join the Corporate Communications team at Tesco Bengaluru as a full time resource and help further the impact we are making as specialists and coaches for internal and external stakeholders.
The candidate should have a good knowledge of conceptualising developing and executing large and small format internal communication programmes for the company. An enthusiastic candidate to communicate collaborate across functions and should consistently and actively support communications team.
We’re looking for a person with good content writing/editing planning & execution abilities. The person must be able to identify and pursue new opportunities and ensure the effective efficient delivery of communications services and products to our stakeholders.
Job Summary - Expectations
Expectations:
•Plan edit and write content for a variety of internal communications mediums such as intranet regular email bulletin and various internal campaigns. You may also be required to work on the layout of content
•Deliver presentations at organisation event such as company’s quarterly results
•Draft messages or scripts from senior leadership team for presentation to colleagues in written or spoken form
•Ensure internal communications messages are consistent across all mediums and for different functions of the organization
•Ensure internal communication messages are consistent with external communication messages
•Develop support and execute campaigns - including message development social media content creation communication on internal platforms and media outreach
•To plan and lead company internal communication initiatives
•Own the company weekly newsletter – content and publishing
•Communicate the brand internally through storytelling
•Have a good idea of social media and how it links with internal communications
•Play the role of a content steward and curator. Eye to detail is very important
•You must be a good team player you’ll be collaborating with designers web developers and other stake holders to create internal communications material
The ideal candidate must be:
•A great planner and demonstrate abilities to deliver high quality outcomes
•Own communications end to end and be excellent at execution have an eye for measurement
•Focused on delivering a quality brand experience
•Confident and be able to work in a consensus led environment
•Experience in designing content strategy is a plus
•Working knowledge of MS Office; photo and video-editing software is an asset
•Excellent communication (oral and written) and presentation skills
Desired qualification - A post graduate in journalism or mass communication is preferred.
Desired experience - •3-5 years in an internal communications with social and digital media management experience. Candidates with corporate communication background will be given a preference.
•Good understanding of writing editing and reviewing content. Experience in stakeholder management leadership communications content curation for social channels and business leaders for thought leadership facilitation and presentation expertise is important
Leadership Skills:
•Collaboration
•Empathy
•Responsiveness
•Resilience
•Analysing Problems
•Making Decisions
•Excellent verbal skills
•Influencing skills
Operating Skills:
•Certification in writing (preferred)
•Certification in communications (preferred)
Tesco in Bengaluru is a multi-disciplinary team serving our shoppers a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes delivering cost savings enabling agility and empowering our colleagues to do ever more for our customers. With cross-functional expertise a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers.
Tesco in Bengaluru established in 2004 to enable standardisation and build centralised capabilities and competencies makes the experience better for our millions of customers worldwide and simpler for over 4 50 000 colleagues.
The range of work we do from here covers the entire spectrum of retail - Technology Business Finance Channel Customer & Product People and Property Services.
A unique combination of a strong retail domain a culture of innovation a truly global and vibrant work environment and very strong corporate values make us what we are.
The Corporate Communications team provides solutions for Tesco’s mission-critical communications needs. We help the organisation build and enhance their leadership position achieve tangible returns by managing reputation and enable Tesco Bengaluru colleagues and stakeholders to be effective communicators and brand ambassadors through effective communication using multiple techniques and channels.
In Bengaluru our focus is on establishing Tesco Bengaluru as an ‘Awesome Place To Work’ amongst the potential and existing talent in addition to managing & enhancing corporate reputation amongst stakeholders. One of our key company measures is about giving back to the communities we serve and at Tesco Bengaluru we are committed to CSR initiatives that involve colleagues and make a lasting impact.
Our diverse stakeholders include the media business partners the community and the public. We are skilled professionals with experience in advertising design branding public relations digital and community communications.
We are looking for an enthusiastic Communications Specialist to manage internal communications and support the team with requirements.
Good understanding of communication content writing skills editing and copywriting skills make a strong communications specialist. Experience in corporate communications and project management will be a plus. Your enthusiasm and positive attitude will help you gain the trust of colleagues and external parties alike.
Our Offerings:
•Brand & Reputation: Our role is to understand protect and build the company’s reputation through consistent messages and interventions
•Internal Communication: We advise and direct our internal communications effort to build employee engagement culture
•Business Partnering: Collaborate as communications partners and advisors to respective business groups for their business priorities
•Consultancy & Coaching: We advise and coach our colleagues and leaders to be effective communicators
•Executive Communications & Public Relations: We inspire and engage by sharing our great stories practices and successes
Job Objectives:
Internal Communications Content writing & editing content curation for Social media channels corporate website intranet and other important channels.
We are looking for a person to join the Corporate Communications team at Tesco Bengaluru as a full time resource and help further the impact we are making as specialists and coaches for internal and external stakeholders.
The candidate should have a good knowledge of conceptualising developing and executing large and small format internal communication programmes for the company. An enthusiastic candidate to communicate collaborate across functions and should consistently and actively support communications team.
We’re looking for a person with good content writing/editing planning & execution abilities. The person must be able to identify and pursue new opportunities and ensure the effective efficient delivery of communications services and products to our stakeholders.
Job Summary - Expectations
Expectations:
•Plan edit and write content for a variety of internal communications mediums such as intranet regular email bulletin and various internal campaigns. You may also be required to work on the layout of content
•Deliver presentations at organisation event such as company’s quarterly results
•Draft messages or scripts from senior leadership team for presentation to colleagues in written or spoken form
•Ensure internal communications messages are consistent across all mediums and for different functions of the organization
•Ensure internal communication messages are consistent with external communication messages
•Develop support and execute campaigns - including message development social media content creation communication on internal platforms and media outreach
•To plan and lead company internal communication initiatives
•Own the company weekly newsletter – content and publishing
•Communicate the brand internally through storytelling
•Have a good idea of social media and how it links with internal communications
•Play the role of a content steward and curator. Eye to detail is very important
•You must be a good team player you’ll be collaborating with designers web developers and other stake holders to create internal communications material
The ideal candidate must be:
•A great planner and demonstrate abilities to deliver high quality outcomes
•Own communications end to end and be excellent at execution have an eye for measurement
•Focused on delivering a quality brand experience
•Confident and be able to work in a consensus led environment
•Experience in designing content strategy is a plus
•Working knowledge of MS Office; photo and video-editing software is an asset
•Excellent communication (oral and written) and presentation skills
Desired qualification - A post graduate in journalism or mass communication is preferred.
Desired experience - •3-5 years in an internal communications with social and digital media management experience. Candidates with corporate communication background will be given a preference.
•Good understanding of writing editing and reviewing content. Experience in stakeholder management leadership communications content curation for social channels and business leaders for thought leadership facilitation and presentation expertise is important
Leadership Skills:
•Collaboration
•Empathy
•Responsiveness
•Resilience
•Analysing Problems
•Making Decisions
•Excellent verbal skills
•Influencing skills
Operating Skills:
•Certification in writing (preferred)
•Certification in communications (preferred)
Qualifications
content writing social media mkting PR