Tellwell is a down-to-earth creative studio focused on design and film. We create emotional connections with audiences by telling authentic stories of inspiring organizations. Our belief is that story is the most powerful way to introduce a brand, engage audiences, and remind them why they love the organization. We aim to help organizations tell their stories through engaging video, beautiful design, and fantastic web experiences that drive action. As we strive to build one of the best companies to work for in the Midwest, we maintain a small team with fun clients, big vision, and aspirations to hit above our weight class​.

We're seeking a dynamic and experienced Chief of Staff to join our team. This role is pivotal in our commitment to sharing the compelling stories of great organizations and their people through our full-service video production and brand design services. The Chief of Staff will act as a strategic advisor to our leadership, manage key projects, and help align our internal operations with our strategic objectives. They will play a crucial role in supporting our mission to empower brands to share their stories in the most beautiful, engaging, and thoughtful ways​.

As the Chief of Staff, you will:

• Work from our HQ in Fargo, ND
• Report to the CEO, playing a critical role in the smooth operation of the business
• Oversee the team of project managers, ensuring the timely and successful delivery of our projects
• Oversee the office operations team including Office Administration, Tellwell Marketing, and financial operations. 
• Collaborate closely with the leadership team, including video, design, writing, brand manager, and controller, and be a champion for all staff members
• Drive internal communications, ensuring that all staff are aware of critical information and updates
• Coordinate strategic initiatives and oversee projects
• Plan and lead team meetings to ensure alignment with strategic objectives
• Identify and address issues and opportunities that impact business performance
• Lead recruitment efforts and staff development initiatives
• Support the CEO in preparing for meetings and events
• Advocate for an environment of collaboration, open communication, and inclusivity
   

Salary Range: $55k-70k DOE + Benefits & Bonuses

• Proven experience in a similar role, ideally within a creative agency or studio
• Strong leadership and team management skills
• Excellent problem-solving abilities and adaptability to changes
• Exceptional communication and presentation skills
• Experience in project management and strategic planning
• Flexibility and ability to pivot quickly when priorities shift
• Ability to work effectively with individuals at all levels within the organization
   

At Tellwell, we look for:

• Team players who check their egos at the door
• Fearless imagination coupled with obsessive attention to detail
• Ability to present to clients effectively and educate them
• Sincerity in giving and receiving meaningful constructive feedback
• Confidence in communicating with team members and clients of various levels

Perks at Tellwell

• Competitive compensation, bonuses, health insurance, vision and dental coverage, Simple IRA
• Unlimited vacation policy and flexible work environment
• Professional development budget for conferences, classes, books, etc.
• Office music, puzzles, group events, team sports, and a great sense of camaraderie
• Opportunities to shape the company – we need your expertise
• Pet-friendly environment with a pet adoption reimbursement
• Uber ride coverage for safe commutes

If you resonate with the above, we’d love to hear from you. We're committed to a hiring and working experience where all people feel equally respected and valued. So whatever it is that makes you unique—be it your gender identity or expression, sexual orientation, religion, race, ethnicity, age, citizenship, educational background, socioeconomic status—we value it, and we’d love to see what you might add to our team​1​.