- 320 5th St N, Fargo, ND 58102, USA
Tellwell is a storytelling and content creation marketing firm that creates emotional connections with audiences by telling authentic stories of great organizations. Our ultimate goal is to help organizations tell their stories through engaging video, beautiful design, and fantastic web experiences that drive action while also building one of the best companies to work for in the Midwest!
We’re a small team with fun clients, big vision, and huge aspirations. We’re looking for an experienced content strategist — someone with client communication skills, knowledge of content and marketing strategy, and support team to create great content. You deliver clever content efficiently and are a grammar nerd at heart. You love spreading the story and helping mission-driven organizations navigate new landscapes. You know that when your Tribe win, you win. As a content strategist with Team Tellwell, you lead content strategy development built upon great stories and will work with clients who have strong values and missions.
Responsibilities include, but are not limited to:
Supporting creatives and engagement managers to strategize and execute on content creation and strategy for clients
Lead clients through voice discoveries and comprehensive content audits
Effectively managing project scope and scope delivery
Organize, schedule, and oversee client projects from start to finish
Helping create estimates and proposals and business development related functions
Collaborate and support creatives on the Tellwell team to seek out and deliver client feedback
Clearly communicate and manage expectations and deadlines internally and externally
Partner with Max on marketing strategy
QA for all projects
Facilitate meetings with the Tellwell team and clients
Coordinate internal resources and external vendors as necessary
Really great content
Tellwell lives to tell stories - you help figure out what that story is, strategize how to get that out to the people, and then support in creating and delivering those stories. From blogs, to tweets, to storyboarding videos, you have the knowledge to translate people-focused stories into business goals
Client Partnership & Day-to-Day Communication
Stellar client service is an art. When your clients ask questions, you give them true answers — Tellwell doesn’t make things up to cover things up. You communicate with them in their own organization’s language — you become a part of their organization just as much as they’re a part of ours.
New Business Participation:
As Tellwell's face to your clients, you jump in right away, leading discovery efforts for relevant business development opportunities. You help craft marketing roadmaps that strategically get our clients where they want to go. Who, what, where, when, why, how? You have the answers.
Ability to spearhead discovery efforts and subsequently envision a plan for the role of content within a client’s marketing mix.
Unparalleled attention to detail.
Understand buyer personas and customer journeys during the planning phase.
Terrific writing skills with the ability to craft social media posts and other marketing communications.
A knack for voice and tone in the social and digital media space.
Passion for marketing, community building, and storytelling on the (social) web.
Ability to manage short-term priorities and long-term goals simultaneously.
Willingness to contribute and accept ongoing, constructive feedback from your team.
2-5 years of client-facing experience
Recognizing what needs to be done and getting it done
People and process-oriented
Strong client focus and empathy
Ability to hustle in a fast, demanding startup environment
A keen eye for design and film
Strong data, metrics, and analysis skills
Work from our HQ in Fargo, ND
Working knowledge of SEO principles
Administering paid social campaigns
Scoping projects and creating time estimates
Knowledge and understanding of Adobe Creative Cloud and Google Apps for Business
Experience in Asana, Slack, and Everhour
Basic knowledge of Wordpress
Does the above sound like it might be you? Then we’d love to hear from you. Our goal is to provide a hiring and working experience in which all people know they are equally respected and valued. So whatever it is that makes you unique—your gender identity or expression, sexual orientation, religion, ethnicity, age, citizenship, educational background, socioeconomic status—we value it, and we’d love to see what you might add to our team.