Telefónica Tech is a leading provider of innovative tech services for the B2B market with a worldwide presence and strategic hubs in Spain, Brazil, UK and Germany. The company helps leading brands and organisations across the UK and Ireland unlock the power of integrated technology for all businesses, bringing together in one place a unique combination of, the best people, with the best tech and the best platforms in a simplified manner, to make a real difference to every business, every day. The company has an end-to-end portfolio of market leading services and develops integrated technology solutions to accelerate tech adoption through its two core divisions of Tech Cyber security & Cloud and Tech Intelligence of Things. The company has a diverse, highly trained and globally located talent pool of over 2000 employees and serves more than 5.5m customers every day with a service reach in 175 countries. Its dynamic partner ecosystem includes over 300 cutting edge businesses, as well as strategic agreements with all market leaders.

This role will support the business with contract support. You will be responsible for managing the general process of records for customer and internal assets and contracts as well as supporting the Supplier Contract Manager on ongoing supplier management tasks.

Key Responsibilities:

• Managing daily contract and asset registration process;
• Obtain outstanding backlog support contracts from suppliers and vendors.
• Review accuracy of support contracts comparing them to orders placed.
• Maintain and manage all customer and internal asset inventories
• Track expiry and manage renewals of contracts with business owners.
• Assisting service desk with any asset inventory queries.
• Working with the Supplier Contract Manager to help support the business in conducting regular reviews on suppliers to ensure that they remain compliant; contractual obligations are met, SLAs are achieved and performance is at or above expected levels
• Share supplier and product knowledge and implement best practice and standards;

Skills & Experience

• Previous experience of working vendors / suppliers preferably gained within an IT reseller / distribution environment;
• Strong analytical skills;
• Ability to be proactive in finding opportunities to improve the company’s position in relation to its suppliers;
• The ability to present findings succinctly and with a commercial focus;
• Excellent administration skills;
• Proficient in the use of CRM systems and MS packages including Word, Excel and Outlook;
• Excellent communication skills, both oral and written;
• Significant experience of Supplier Management processes and full order life cycle;
• Excellent interpersonal skills, the ability to build and maintain relationships and work cross functionally and interact confidently;
• Robust and resilient in approach – has the confidence to challenge and 'push back’ when required;
• Solid planning and organisational skills with the ability to prioritise work
• Strong time management skills with the ability to work under pressure to deadlines; and
• Ability to carry out tasks to a high standard with a strong eye for attention to detail and thorough approach to their work.
• Ability to adapt in a fast paced, continuously evolving, environment.
• A self-starter with the ability to work independently with minimal supervision.