Siri InfoSolutions, Inc. is a private equity consortium firm providing IT staffing services to Fortune 500 clients across the US. We believe that it’s an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for all concerned. Professional Services: - Contract Staffing - Direct placements - Bench Sales - Application Development - Enterprise Resource Planning - Data Warehousing - Customer Relationship Management Siriinfo provides services to a wide spectrum of customers across verticals such as Banking, Financial Services, Healthcare, Human Resources, Telecom, Insurance, Hospitality, Retail & Distribution and Manufacturing. Serving multinational customers. Siri InfoSolutions reinforces its belief that the quality of our services can only be measured by the skills, performance and dedication of our employees. We will place only the very best candidates for our clients - candidates who are not only willing, but who possess the necessary skills to do the job effectively.

Website

https://www.siriinfo.com/

Title: Desktop Support With AV/Meeting Room Support

Location- Salt Lake City, UT

Full-Time role

Job Summary:

We are seeking a skilled Desktop Support Technician with a specialization in Print and Meeting Room Support to join our IT team. The successful candidate will provide technical support for desktops, laptops, printers, and meeting room equipment, with a focus on resolving print and meeting room-related issues.

Responsibilities:

• Provide technical support for desktops, laptops, and mobile devices
• Troubleshoot and resolve printer issues, including installation, configuration, and repair
• Support meeting room technology, including video conferencing equipment and presentation systems
• Install, configure, and maintain print servers and printers
• Manage print queues and resolve print-related issues
• Collaborate with IT teams to ensure seamless support
• Document incident resolutions and maintain accurate records
• Stay up to date with new technologies and trends in desktop support, printing, and meeting room technology

Requirements:

• 2+ years of experience in desktop support or related field
• Strong knowledge of Windows operating systems and desktop hardware
• Experience with printer troubleshooting and repair
• Familiarity with meeting room technology and video conferencing systems
• Excellent problem-solving and analytical skills
• Effective communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Bachelor’s degree in computer science, Information Technology, or related field

Specialized Skills:

• Print server management
• Printer troubleshooting and repair
• Meeting room technology support
• Video conferencing system support

Nice to Have:

• Certification in desktop support or related field (e.g., CompTIA A+)
• Experience with IT service management tools (e.g., ServiceNow)
• Familiarity with cloud-based technologies and services
• Experience in a similar industry or sector

All your information will be kept confidential according to EEO guidelines.