TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

You are courageous and want to make an impact? Then join our winning team and help us creating a world that works better.

As a Global eCommerce Experience Manager (all genders), you are a marketer who is passionate about leveraging data insights to enhance digital experiences on B2B websites. You are motivated by improving conversion rates, optimizing product placement, and delivering exceptional user experiences. You also possess a strong understanding of user experience (UX) principles and how they impact website performance.

• developing and executing strategies to optimize the user experience and drive conversions on the company's website.
•  you will be responsible for identifying opportunities to enhance the end-to-end customer journey and utilizing data insights to inform data-driven decisions
• Additionally, you will collaborate with cross-functional teams to ensure alignment and successful implementation of initiatives.
• Your goal will be to drive revenue growth and customer satisfaction by continuously improving the end-to-end e-commerce experience.
• Develop personalization campaigns that lead to high conversion rate on the site
• Develop website roadmap and website/landing page release schedules.
• Analyze website performance, provide regular reporting and insights and find ways to improve conversion rate.
• Develop, implement, and analyze A/B test split and multivariate testing on the website
• Map out customer journeys and collaborate with UX designer to develop seamless UX pages
• Provide weekly/monthly/quarterly reports and insights to management about visitor and prospect behavior (to optimize lead conversion)

• Bachelor’s Degree in marketing or related field 
• Good customer experience understanding, analytical skills, advanced knowledge of ecommerce and customer journeys (preferable within software industry)
• Experience with google optimize, adobe target, (tableau is a plus)
• Fluency in English is mandatory, further languages such as German are a plus

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike or use one of electric cars
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.