TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind - from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company's foundation in 2005, TeamViewer's software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,500 people globally.

• Assist our Channel and Enterprise Sales teams in the EMEA Region
• Process orders by utilizing our ERP system
• Create quotations in collaboration with the account managers
• Respond to different partner queries (e.g. regarding pricing, products or invoices) via email and ticketing system
• Maintaining data quality in CRM and other systems
• Assist and support with other operational tasks as required

• Experience working in a customer service or administrative role, ideally supporting a sales team or agent
• Demonstrated experience using a CRM tool or ERP system (Microsoft Dynamics 365 is advantageous)
• Strong oral and written fluency in English (other European languages are a bonus)
• Ability to build rapport and communicate effectively with internal and external clients
• Forward-thinking, solution focused, and a team player
• Advanced knowledge of Windows® and the Microsoft Office suite, particularly Excel
• A degree in commerce, business administration, or similar field is advantageous

• Contract location is Mumbai, India
• Hybrid working arrangement (must be able to commute to the office 2 - 3 days per week)
• Competitive compensation package including company bonus, stock-based options, regular salary reviews, and medical insurance coverage
• Quarterly team events and company-wide celebrations
• Opportunity to attend events including the F1 and Manchester United games
• Opportunities for professional development
• Help us celebrate diversity; our APAC team come from 22 different nationalities