Inside Sales Representative (Indian Market)

  • Full-time

Company Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind - from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company's foundation in 2005, TeamViewer's software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,500 people globally.

Job Description

This role will see you assist new customers throughout their sales journey by introducing, demonstrating, and promoting all current and new TeamViewer products within the Indian market.

You will be responsible for contacting potential and existing clients via phone and email, and converting these leads into sales opportunities. You can also expect to perform the following:

  • Provide online demos and webinars of TeamViewer to potential customers
  • Quote and follow up on quotations within expected timeframes
  • Promote and maintain a high quality, professional, service-oriented company image among customers
  • Process any written request from customers and potential customers using our proprietary systems (Ticket system, CRM, License Tool)
  • Promote cross and upselling activities with our existing customers

Qualifications

  • Ability to provide a high level of customer service.
  • A sales or customer service background (ideally 2+ years experience)
  • Good understanding of the market and culture in India
  • Business-level oral and written fluency in Hindi and English
  • Excellent problem solving skills, and the ability to offer solutions for individual customer needs
  • Intermediate knowledge of Windows® and good general IT knowledge
  • Team oriented, with a health touch of competitiveness
  • Enthusiastic and self-motivated

Additional Information

  • Contract location is Adelaide, Australia
  • Hybrid working arrangements - late working hours required
  • Competitive compensation package including company bonus, stock-based options, and regular salary reviews
  • Quarterly team events and company-wide celebrations
  • Opportunity to attend events including the F1 and Manchester United games
  • Opportunities for professional development
  • Help us celebrate diversity; our APAC team come from 22 different nationalities
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