TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,350 people globally.

The E-commerce Marketing Manager contributes to the mission of TeamViewer – empowering people to help people through secure, easy-to-use software that connects anyone, anything, anywhere, anytime – by creating compelling and profitable campaigns for consumers and small businesses who download our free software and buy directly through teamviewer.com. It is aligned to our business strategy and marketing objectives: 1) build the TeamViewer brand around the world, 2) represent the voice of the customer, and 3) drive demand for our solutions.

The function encompasses the development and execution of high velocity omni-channel (but mostly digital) marketing campaigns that drive growth in our free user ecosystem, free to paid conversions, and direct purchases by consumers and small businesses.

Strategy & Planning

• Work with the E-commerce Director to shape the definition of our E-commerce target and their associated needs, motivations, and insights to guide content and campaign development
• Work closely performance marketing teams to build initiatives that drive growth in our free user ecosystem and direct billings for our products
• Identify best-in-class offers that resonate with our audiences and differentiate us against our competitors
• Leverage our sponsorships with Manchester United and Formula One into compelling incentives for people to do business with

Execution

• Develop, implement and maintain the campaign calendar and budget associated with active marketing plans.
• Evaluate creative work against target audience and objectives
• Work closely with paid-media teams to review media plans and to optimize the initiative performance and marketing mix.
• Envision and articulate high-quality, full-funnel marketing and creative strategies, along with performance measurements.
• Partner with performance-marketing teams to embed content programming into all phases of the buyer journey – from lead generation through activation and engagement.
• Lead creative teams in briefing and driving campaign development across all campaign content.
• Lead with influence in a matrixed company and work with internal partners to achieve shared goals.

Tracking & Measurement

• Partner with analytics teams to deliver monthly and quarterly reporting on initiative performance against key KPIs and budget.
• Leverage performance insights to optimize content and channel plans.

• 5+ years in overall marketing experience
• 5+ years’ experience in E-commerce marketing preferably in a SaaS company
• Experience working in global, matrixed organizations
• Ability to translate value propositions into targeted messaging and content to drive results across segment and channel mix
• Inspires confidence and can motivate through communication – maintaining a clear perspective between the overall picture and the details
• Manage multi-disciplinary agencies, activation vendors, and strategic partner relationships

• Teams that collaborate and work with each other towards a common goal
• We offer career development and a top tier benefits plan including medical, dental, vision, and 401k match
• This position will start remote until our offices reopen due to the pandemic.
• We offer perks like free fruit, drinks and a variety of health and wellbeing activities
• It's all about the team: become part of a community that values respect, support and open feedback
• We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
• We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
• Make a significant contribution to the company. TeamViewer is used in space. What else can we achieve with your help?