TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally.

• Support our existing English customers with their technical and accounting issues over the phone and via ticket system
• Manage workload via the ticketing system
• Be the first line in our customer support experience
• Show our software solutions to customers that will solve their individual IT challenges.
• Work closely with all members of the Customer Support team to deliver a best-in-class experience for our exisiting and potential customers.
• Work with sales and second level team to provide solutions to our customers

• Qualifications in the field of IT or other relevant vocational education such as commercial or technical training or relevant experience
• Business level fluency of English. Other APAC languages are a big bonus
• Knowledge of operating systems and experience at least with two of the following, Windows®, Mac OS X®, Linux®, iOS®, Android®
• Experience working in customer support via phone and ticket system
• Determination, enthusiasm and willingness to learn
• Working independently is just as important to you as team spirit
• Strong communication skills and passion for working with people
• Strong and clear communication skills
• Flexibility in working times to cover our markets
• Ability to communicate to our customers in a busy environment
• Ability to pick up new software and processes quickly
• Team player who enjoys being part of a great team environment
• Ability to travel when needed, some interstate and international travel may be required

• We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages.
• "If I were CEO, I would..." Say what you're thinking! We live an open-door policy and our  managing directors are always open to feedback and suggestions.
• We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
• TeamViewer is used even in Space. What else can we achieve with your help?

Do you want to work where you can see the results of your contribution - immediately? If you are motivated by excellence; like to get things done; are full of energy and seek opportunities with huge growth potential then you are a perfect fit for TeamViewer.