IT Project Manager, Customer Deployments (m/f/d/v)

  • Full-time

Company Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally.

Job Description

  • Manages and oversees the successful deployment of our innovative AR solutions to our enterprise customer accounts
  • Through constant engagement with the customer, ensure an optimized ROI and identify upselling potential
  • Provides resourcing, estimates, scheduling and coordination during all project phases
  • Drives roadmap and development with Project Engineers
  • Makes recommendations to improve project success
  • Creates dedicated project plans for implementation at customer site
  • Shifts project details as needed, as the project develops
  • Is the post-sales mediator between our customer and TeamViewer
  • Manages user acceptance and system integration testing
  • Oversees rollout and user training
  • Becomes a functional expert of the TeamViewer AR product portfolio
  • Acts as Customer Success Manager after rollout to ensure customer retention and continue to identify upselling potential

Qualifications

  • Willing to travel 20%-25% of the time
  • Must be eligible to work in the US without sponsorship
  • Experience with AR and wearable computing is a bonus
  • You feel confident and competent in customer interaction
  • Ideally fluent in another language (e.g. Spanish, German or French)
  • Team player who enjoys working with cross-functional teams
  • Experience with project ownership
  • 1-5 years of IT project management experience
  • Strong technical background

Additional Information

  • Teams that collaborate and work with each other towards a common goal
  • We offer career development and a top tier benefits plan including medical, dental, vision, and 401k match
  • This position will start remote until our offices reopen due to the pandemic.
  • We offer perks like free fruit, drinks and a variety of health and wellbeing activities
  • It's all about the team: become part of a community that values respect, support and open feedback
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
  • Make a significant contribution to the company. TeamViewer is used in space. What else can we achieve with your help?
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