Training & Development – Instructional Designer (m/f/d)

  • Full-time

Company Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally.

Job Description

  • Be an integral part of setting our colleagues up for success! 
  • Support the global sales function through development and roll-out of enablement programs to support sales and customer satisfaction goals
  • Partner with regional sales leaders, subject-matter experts, and business stakeholders to define the objectives of projects
  • Produce and update learning materials for our customer facing departments
  • Enable our worldwide facilitation team to deliver content where appropriate
  • Use suitable tools and delivery methods to update or produce learning materials promoting learning through self-study, practice, socialization and knowledge-sharing
  • Pursue a deep understanding of learner roles to ensure that learning solutions meet the needs of stakeholders and end users
  • Partner with Product Owners, Team managers, subject matter experts (SMEs) and other key stakeholders to identify training needs against required training timelines
  • Design and develop assessments measuring learner outcomes including productivity, understanding and internal certification
  • Contribute to continuous improvement of instructional design and training processes
  • Manage contractors on lager projects

Qualifications

  • Experience in instructional design within related fields (SaaS, IT sector etc.) 
  • Demonstrated experience designing and developing training materials in all modalities, including ILT, e-learning, online seminar, and video
  • Demonstrated working knowledge of eLearning development tools such as Articulate Studio/Storyline and/or Adobe Photoshop/Illustrator
  • Experience coordinating and organizing global initiatives
  • Demonstrated use of linking learning methods with learners and outcomes
  • Ability to assess training effectiveness and ROI to stakeholders and leaders 
  • Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate
  • Fluency in English and German is mandatory, further languages are a plus

Additional Information

  • Make yourself at home! We don't wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in on of our many lounge areas
  • Of course, we offer you perks like free fruit, drinks and a variety of health and wellbeing activities
  • It's all about the team: become part of a community that values respect, support and open feedback
  • We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
  • Make a significant contribution to the turnover of our company! TeamViewer is used in space. What else can we achieve with your help?
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