Enterprise Solutions Engineer

  • Full-time

Company Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally.

Job Description

  • Provide support and advice to mid-market and enterprise customers in the pre-sales, sales and implementation phases
  • Support the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet or exceed customer needs
  • Deliver demonstrations of TeamViewer software products to customers, conduct training courses and deliver professional services (onsite or remote) as needed
  • Work closely with TeamViewer development teams to bring forward and clarify special requests of customers and determine feasibility of implementation
  • Answer questionnaires and tenders from mid-market and enterprise customers about technical requirements and, if necessary, clarify the answers with the development and/or product management teams
  • Be responsible for technical aspects of mid-market and enterprise projects
  • Work in collaboration with the Sales account staff to ensure that all technical requirements are addressed from customer queries and pre sales activities
  • Be the champion and local expert on Enterprise solutions
  • Pro actively manage the relationship with the Sales team to ensure they receive the necessary technical support to maximise their ability to meet their sales objectives.
  • Work closely with the technical support team

Qualifications

  • Bachelor’s degree in related field, such as information technology, computer science, business, economics, or management information systems; Or, equivalent years of work experience in a similar role
  • 5 or more years’ work experience in pre-sales engineering experience in an international environment is strongly preferred
  • Expert knowledge in the following areas: networking, operating systems, mobile devices, Active Directory, administration of Back-Up, network & applications security and virtualization
  • Knowledge in Project & Process management
  • Current Knowledge of Industry trends and Enterprise support experience
  • Experience working with Enterprise level customers highly regarded
  • Experience in time management and the ability to work independently when required
  • Understanding the sales cycle and experience working with Sales teams.
  • Fluent in English, additional language skills are a plus.
  • Ability to Travel – domestic and International

Additional Information

  • We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages.
  • "If I were CEO, I would..." Say what you're thinking! We live an open-door policy and our  managing directors are always open to feedback and suggestions.
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
  • TeamViewer is used even in Space. What else can we achieve with your help?

Do you want to work where you can see the results of your contribution - immediately? If you are motivated by excellence; like to get things done; are full of energy and seek opportunities with huge growth potential then you are a perfect fit for TeamViewer.

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