We are a 100+ member Digital Agency with offices in Bangalore, Mumbai and Delhi, offering integrated services to enterprises and brands. Some of the companies that we work with are Axis Bank, Coca-Cola, Ola Cabs, Future Group, FreeCharge, Steve Madden, IndiaFirst Life Insurance, Headhonchos, @Home and Offerpop. We extend our expertise for the online medium in areas below,

1. Research: Brand Research, Social Media Listening, Design Research, Custom Research
2. Strategy: Content & Communication Strategy, Social Media Roadmap, Customer Engagement Strategy
3. Marketing: PR, Search Marketing, Social Media Marketing, Email Marketing, Content Marketing, Video Marketing, App Marketing
4. Analytics: Web Analytics, Google Tag Management, Predictive Analytics, Social Media Analytics
5. Support: Social Customer Support, Platform Chat and Email Support, Technical Support

Your responsibilities: 

• Perform market research to identify prospective clients 
• Create strategies for business development by researching target demographics, economic trends, customer needs and interest areas
• Oversee efforts to expand lead generation through cold calling, emails and other methods 
• Guide the business development associates to increase sales and revenue of the company 
• Build a strong working relationship with customers to increase the potential of business opportunities 
• Present sales pitches, product reports and other valuable data to potential prospects that helps them identify the need for the product
• Identify client needs and suggest appropriate products/services 
• Study each product offered by the company and persuasively educate and inform customers of how each works and its specifications
• Understand how to upsell and recommend complementary merchandise 
• Maintain potential customer accounts to generate new income and achieve sales targets 
• Manage BD activities to achieve sales objectives and profitability Participate in trade shows, sales meetings, webinars and training sessions
• Develop new prospects through referrals, networking, online research and outbound calls
• Research and update the contact details of potential customers in customer database 
• Prepare relevant report for various business development activities 
• Mentor & train sales & customer service professionals about how to successfully market a product, create a need, close a sale and provide good customer support 

Skill sets/Experience we require:

• 1-2 years of relevant work experience in Business development roles/customer service/sales positions preferably in Digital Marketing Agencies
• Good verbal and written communication skills 
• Ability to deliver engaging presentations 
• Experience reaching or exceeding weekly/monthly activity goals/quotas
• Hands on experience with multiple sales techniques (including cold calls) 
• Understanding of sales performance metrics  
• Good knowledge and experience working on MS Office 
• Familiarity/Hands-on experience working on a CRM software is an added advantage