Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential

The Scheduling Supervisor is a member of our Home Office Team, tasked with scheduling clinical staff at our locations in Colorado, Oklahoma, and Texas. This role will supervise the scheduling team to support assigned locations, ensuring efficient treatment coverage, supervision, and adjustments to client and staff attendance. This opportunity is based at our home office in Flower Mound, TX with an expected schedule on-site Monday through Friday.

Summary & Expectations:

• Supervise Scheduling Coordinators to ensure successful achievement of assigned goals

• Provide updates to leadership on department metrics and resources

• Utilizing scheduling software, properly align available providers with client schedules 

• Collaborate with clinic operations on daily adjustments 

• Conduct performance mentoring and develop of assigned colleagues

• Ensure scheduled sessions properly align with authorization and credentialing

• Oversee supervision ratios on a weekly basis to ensure clinical quality metrics are met

• Cross train on other regions to provide additional support as necessary

• Meet weekly with the scheduling department and assigned clinics

• Respond to clinic requests and inquiries, escalating as necessary

• Passion for learning and a demonstrated ability to thrive in a continuous learning environment

Minimum Qualifications:

• Bachelor’s Degree preferred

• Prior experience as a team lead, supervisor, or related management role

• Prior use of internal scheduling software with familiarity of scheduling techniques

• Ability to receive and deliver constructive feedback

• Experience in health care, health insurance, and medical terminology preferred 

• Demonstration of professional behavior and strong interpersonal skills 

• Appropriate discretion to maintain confidentiality

• Professionally skilled in verbal and written communications

WHY YOU WILL LOVE WORKING AT T&B!

• Generous benefit Package: 
• Medical, Dental, Vision, and Disability
• Company Paid- Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Paid Maternity/Paternity Leave
• Employee Assistance Program 
• Employee Recognition

This is a Full-time, salary exempt role reporting under the billing department which requires prolonged sitting and screen time in an office based environment. Requires working under stressful conditions to meet deadlines and organizational needs.