Retail Store Associate

  • 290 Utah St, San Francisco, CA 94103, USA
  • Full-time

Company Description

About Us

Taylor Stitch is a mens lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high quality clothing and accessories and leverage customer feedback through every phase of our operation. Each week, we unveil new designs in our crowdfunded “Workshop” platform, but only produce the products and quantities our customers demand.

Our Values

  • Operate with Integrity
  • Customers First
  • 1% Better Everyday 

Job Description

The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company. Our stores are exciting hubs located in San Francisco's most vibrant neighborhoods. We seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. If you are as comfortable speaking about selvage denim and custom shirting as you are recommending a great new restaurant in the neighborhood and aren’t afraid to get your hands dirty on a regular basis, we want to hear from you.

Sales and Customer Service

  • Actively greet customers and establish genuine rapport

  • Offer customers polite, supportive, and positive guidance on style and fit

  • Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products

  • Build out your own custom shirting clientele by actively pursuing new business

  • Handle product returns, repairs, and customer concerns with care and understanding

Operations

  • Meticulously maintain a clean, well-merchandised store conducive to shopping

  • Maintain a clean and organized stock area

  • Begin and end each day with vacuuming floors, dusting surfaces, and replenishing product

  • Assist in the management of clothing alterations from start to finish

Qualifications

General Requirements

  • Previous retail or sales experience is a must

  • Excellent sales and customer service skills

  • Strong organizational skills and attention to detail

  • Excellent written and verbal communication skills

  • Self-motivated, proactive, and positive demeanor

  • Ability to work effectively with a team

  • Ability to work weekends

Physical Requirements

  • Ability to stand for up to 8 hours

  • Ability to walk up and down staircases, carrying boxes, product, and other store related items

  • Ability to regularly perform store maintenance

  • Ability to safely lift boxes up to 30lbs

  • Comfort using ladders

Additional Information

Interested? Take these next steps...

  • Hit that button that says, 'I'm Interested'. 
  • You can connect with Facebook or Linked In, or choose "Apply With Resume".
  • Upload resume, cover letter, and writing samples.
  • Before you submit, write a quick note letting us know why you are a great fit for our team.