RESERVATIONIST – BATH – LUXURY HOTEL
Job Description
RESERVATIONIST – BATH – LUXURY HOTEL
A Reservationist is required for this stunning and commanding hotel within the beautiful and historic city of Bath.
The hotel has a quintessentially British feel and has a cosy family atmosphere throughout the and offers a very personal approach to customer service.
They are therefore looking for a Reservationist with a friendly persona who can offer the very best in 5 Star customer service which is required within a high-level establishment such as this.
As Reservationist you will:
- Provide an efficient and professional service to all customers with information that is clearly and coherently administered
- Be responsible for ensuring all guests’ requirements are met
- Be dealing with all enquiries and requests on the day they are received, in order to provide excellent and effective customer service
- Be friendly, personable, and have good knowledge of any offers available and offering them to guests where appropriate
If you are an affable and personable individual who enjoys providing consistent customer service and are looking to work in a high end establishment, this could be the ideal role for you.