Operations Associate [Fashion Retail]

  • Full-time

Company Description

Our client is an apparel and accessories distribution company, they have over the last seven (7) years grown into one of the biggest fast-fashion retailers in Nigeria focusing on top quality and friendly prices for female fashion items.

Job Description

The Business Operations Associate (Fashion Retail) personnel will work closely with the Store Manager, Service Assistants, Retail Associates, and vendors to develop a detailed service offering that reflects our brand and the organization's values.

Our Ideal Candidate 
A practical and hands-on individual with a passion and technical know-how for retail, who will provide essential support and assistance with operational aspects of the day-to-day running of the retail store, therefore contributing to the overall visitor and customer satisfaction.

Responsibilities 

  • Support the process of setting up new supplier arrangements recording best price, lead times, and sales or return data.
  • Create and update supplier information, ensuring all details are kept up to date and correct.
  • Assist with the collating of samples and product information for future planning
  • Create purchase orders in line with company and finance requirements and ensure all invoices and delivery notes are processed for month end reporting.
  • Ensure all new products are created on the system with correct sales figures and financial data.
  • Liaise with delivery in order to receive and manage stock, ensuring products are delivered on time to the store floor.
  • Ensure all stock movements are recorded, including all stock write-offs, stock take data and internal department purchases.
  • Ensure fast selling stock lines are always in stock, through reviewing top and bottom selling reports and placing top up orders with suppliers.
  • Responsible for Retail Customer and Supplier inquiries, involving daily checks of the shop email in-box and being the first telephone point of contact for all retail inquiries.
  • Assist with the visual merchandising
  • Assist with the Cash Handling and Operational Procedures, including setting up and closing tills for trading.

 

    Qualifications

    Requirements

    • Ideally have experience in a similar role.
    • Fully computer literate with strong Excel and Word skills.
    • Must be someone who communicates well
    • Highly organized, efficient, and can work to tight deadlines, within a fast-paced environment.
    • Strong attention to detail.
    • Must be proactive, able to use initiative.

    Additional Information

    Salary:  ₦70,000/month

    Benefits
    *Add-ons after 6 months probation

    • HMO
    • Paid leave
    • Performance-based bonuses