Our client is an apparel and accessories distribution company, it has over the last five years grown into one of the biggest fast fashion retailers in Nigeria. Focusing on top quality and friendly prices for female fashion items.

You will be a part of the store operations team. The objective of your role is to maximize commercial performance whilst providing the best customer experience for and ensuring that customers get a positive first impression.

You will be expected to:

• Participate in stock management and control
• Assist shoppers locate the clothing items they desire
• Perform cash processing and card payments
• Stock shelves with goods
• Answer queries from shoppers
• Guide and give advice to customers on clothing selection
• Deal with customer refunds
• Ensure the store clean and tidy
• Work within established guidelines with the company brand
• Attach price tags to merchandise
• Receive and store stock.

REQUIREMENTS

Generic;

• Ability to take the initiative 
• Team player with a sense of team spirit  
• Ability to build external and internal relationships and partnerships 
• Exhibits professionalism 
• Ability to plan and prioritize with patience 
• Understanding of different cultures in the work environment 
• Ability to manage multiple tasks and deliver to  deadlines 
• Takes responsibility for solving problems 
• Emotionally intelligent
• Prepared to challenge and be challenged 
• Accountable and responsible 
• Communicate effectively and openly 
• Listens
• Continually looks for efficiency gains, shares best practice and suggests process improvements 

 
Must Haves:

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role will be needed in this role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions/retail software, payment system
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• OND/HND degree

Note: Advisable for applicant/candidates to stay within proximity of  job location. 

Salary Range:  ₦70,000

Additional benefits: HMO, Paid leave and performance-based bonuses (Add-ons after probation)