Fashion Retail - Sales Associates

  • Full-time

Company Description

Our client is a desirable fast paced innovative Fashion retail brand, running operations online and in physical store locations located in Lagos, Nigeria (Ikeja, Yaba & Lekki) - they are a fast growth organization in women’s contemporary collection; with a mission to empower every woman through an array of affordable fashion collections.

Job Description

You will be a part of the store operations team. The objective of your role is to maximize commercial performance whilst providing the best customer experience for and ensuring that customers get a positive first impression.

You will be expected to:

  • Participate in stock management and control
  • Assist shoppers locate the clothing items they desire
  • Perform cash processing and card payments
  • Stock shelves with goods
  • Answer queries from shoppers
  • Guide and give advice to customers on clothing selection
  • Deal with customer refunds
  • Ensure the store clean and tidy
  • Work within established guidelines with the company brand
  • Attach price tags to merchandise
  • Receive and store stock.

Qualifications

REQUIREMENTS

Generic;

  • Ability to take the initiative 
  • Team player with a sense of team spirit  
  • Ability to build external and internal relationships and partnerships 
  • Exhibits professionalism 
  • Ability to plan and prioritize with patience 
  • Understanding of different cultures in the work environment 
  • Ability to manage multiple tasks and deliver to  deadlines 
  • Takes responsibility for solving problems 
  • Emotionally intelligent
  • Prepared to challenge and be challenged 
  • Accountable and responsible 
  • Communicate effectively and openly 
  • Listens
  • Continually looks for efficiency gains, shares best practice and suggests process improvements 

 
Must Haves:

  • Proven work experience as a Retail Sales Associate, Sales Representative or similar role will be needed in this role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions/retail software, payment system
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • OND/HND degree

Additional Information

Note: Advisable for applicant/candidates to stay within proximity of  job location. 

Salary Range: NGN 50,000 - NGN 70,000 net (monthly)

Additional benefits: HMO, Paid leave and performance-based bonuses (Add-ons after probation)