Store Systems IT Manager

  • 5130 Hacienda Dr, Dublin, CA 94568, USA
  • Full-time

Company Description

Seeking a Manager for Store Systems to join a Fortune 500 stable company in the East Bay. 

Job Description

The Manager of Store Systems is responsible for managing the coordination of activities of a section or area within Store Systems. Areas of focus include managing and leading initiatives, people management, communication, individual contributions and client management activities.

•    Manage internal and external staff and lead efforts in the support of existing systems, processes, services and/or in the execution of new projects
•    Manage budget, expenses, project scope, facilitate project delivery and support
•    Create and direct department initiatives based on internal and external needs of business users and teams
•    Develop and manage detailed, bottoms up project plans covering the entire systems development life cycle and associated financial needs
•    Direct implementation of improvements in all areas of IT responsibility
•    Partner with IT and business stakeholders to ensure timely and successful issue resolution. Influence and drive alignment of key decisions on projects
•    Influence, manage, coach and mentor team members. Provide specific, timely and constructive feedback on a day-to-day basis
•    Lead status meetings with team and oversee effective facilitation
•    Set communication flow activities to keep the team well informed of changes within their departments, functions and organization
•    Manage and deliver presentations that consider the perspective of all related parties
•    Resolve and/or escalates issues in a timely fashion
•    Strengthen long-term client relationships within departments/divisions
•    Set and manage internal client expectations
•    Collaborates with internal client peer groups to identify needs and evaluate business solutions
•    Perform individual activities to support the operations as necessary
•    Provide Level 3 support on production issues
•    Work with software and/or hardware vendors on enhancements and production issues


•    8-10 years of experience in the IT field or equivalent work experience
•    Demonstrated project management experience
•    Strong analytical, problem solving and root cause analysis skills
•    Strong driver and executor with ability to deep dive into the details
•    Strong verbal skills, including the ability to present to and coordinate with IT and business leadership
•    Minimum of 1 year in supervisory/managerial position
•    Ability to frequently interact with direct reports, customers and peer group managers involving matters between functional areas, other division or units, or customers and IT.

Preferred Skills and Qualifications
•    Working experience in Retail, particularly with Store systems
•    Programming experience with any computer language
•    Strong analytical, problem solving, root cause analysis, and debugging skills
•    Store deployment/field experience -- rollout of hardware/software across distributed systems/users
•    Experience with the Microsoft Office Suite, Microsoft Project and Visio
•    Experience with (Sun Solaris) UNIX and Windows operating systems
•    Experience with relational databases – specifically Oracle, SQL Server and Non-STOP SQL
•    Bachelor’s Degree with a concentration in Business, Information Systems or Computer science, or an equivalent diploma

•    Yes, a couple of Analysts who will report to you.

Additional Information


    • Comprehensive benefits package plus bonuses