Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients’ transformation in an increasingly complex world.

We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. 

Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are Great Place to Work accredited.

The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions.

No two days are the same, but we believe in a flexible approach to working which we know our employees value.

The Role
The Change Delivery Manager will be responsible for the day management of the Change Management Team and ensuring the effective and efficient delivery of change within the REC. This includes managing the delivery of an extensive programme of change in the retail energy market, ensuring that changes are delivered in accordance with agreed priorities and the wider REC strategy and objectives.  

Responsibilities

• Demonstrating knowledge and expertise of the Retail Energy Code, its products and the end-to-end impacts of these on industry stakeholders and consumers through staff development or subject matter experts  

• Leading and developing a team of Change Analysts, providing motivation and development to achieve overall high performance across the Change Management Team.  

• Delivering against required performance levels and Key Performance Indicators, providing regular reporting on the progress and performance of the REC Change and Release Team.  

• Ensuring Change Proposals each have a comprehensive, accurate and realistic Change Proposal Plan that sets out a timetable relative to its complexity, importance and time-sensitivity.  

• Producing and maintaining a Forward Work Plan to support planning, resource management and prioritisation of change and release.  

• Reviewing and approving change documentation to the required quality standards  

• Developing and maintaining strong, collaborative working relationships with REC Code Manager Service Providers and REC Service Providers and across industry  

• Acting as the operational point of contact for Responsible Committees  

Competitive salary plus bonus and excellent benefits package

Duration - 12 month Fixed Term Contract

Requirements

Experience and Knowledge 

• Experience in the GB energy retail market and regulatory framework  

• Extensive demonstrable experience in a relevant project/change management role.  

• Experience in managing complex change programmes impacting a wide range of stakeholders.   

• Experience in resource management and planning.  

• Experience in leading and developing a team. 

Skills and Qualifications 

• Experience in the GB energy retail market and regulatory framework  

• Extensive demonstrable experience in a relevant project/change management role.  

• Experience in managing complex change programmes impacting a wide range of stakeholders.   

• Experience in resource management and planning.  

• Experience in leading and developing a team. 

DESIRABLE 

• Relevant Project Management qualifications (e.g. PRINCE2, MSP, APMG)  

Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems.

Diversity, Equity, and Inclusion commitments
Our commitment to sustainable and inclusive growth. As a socially responsible leader, Talan continually invests in sustainable growth, addressing both social and environmental challenges. We achieve this while preserving our core values and ensuring operational excellence for our clients. This commitment to excellence extends across all aspects of our Corporate Social Responsibility (CSR) initiatives.

For the past three years, through our 360° approach to social and environmental responsibility, we have been driving significant change and strengthening these principles within our corporate DNA. The solid foundations we've been building since 2021 are enabling our organisation to transform in a sustainable and positive manner.

Disability Inclusion 
We recognise that the diversity of legislative and cultural frameworks for supporting individuals with disabilities requires the implementation of specific policies and a unique approach in each country where the Group operates. Talan is committed to strengthening its involvement in promoting the inclusion of people with disabilities by implementing dedicated support systems and raising awareness among our teams on these issues.

WHAT WE OFFER
25 days annual leave, plus bank holidays
Reward and recognition schemes
Flexible working
Private Bupa healthcare (subsidised)
Life Assurance (up to 4 times annual salary)
Matched pension contributions
Season Ticket Loan
Cycle to work scheme
Buy and Sell annual leave
Reimbursement of eye test and up to £50 towards glasses or contacts
Corporate gym rates
Employee Assistance Programme
Summer and Christmas parties, along with monthly Social@77