Senior Production Support

  • Full-time
  • Contract Type: Permanent contract

Company Description

Join Us!

Why Talan?

For the 4th consecutive yearTalan Spain has been recognized as a Great Place to Work! 🎉 This year, we’re also celebrating our 2nd certification in Poland, a significant milestone since opening our office there.

Talan is an international advisory group specializing in innovation and transformation through technology, with 5,000 employees and an annual turnover of 600M€.

We offer our customers a continuum of services to support them at each key stage of their organization's transformation, with four main activities:

  • CONSULTING in Management and Innovation: Supporting business, managerial, cultural, and technological transformations.
  • DATA & TECHNOLOGY: Implementing major transformation projects.
  • CLOUD & APPLICATION SERVICES: Building or integrating software solutions.
  • SERVICE CENTERS of EXCELLENCE: Providing technology, innovation, agility, sustainability of skills, and cost optimization.

Talan accelerates its clients' transformation through innovation and technology. By understanding their challenges and supporting them with technology, innovation, and data, we enable them to be more efficient and resilient.

Job Description

  • +4 years’ experience in maintenance of web applications based on Java, ideally on Agile methodologies
  • +2 years' experience of Service Request Manager role
  • +1 years’ experience in Trade & Supply Chain Finance products, on Confirming product will be a plus.

Nice to have:

  • Experience with payments channels/formats (ISO) of banking applications
  • Experience with accounting and regulatory reporting on banking applications

Qualifications

SKILLS & KNOWLEDGE

Essential:

  • Certification in ITIL or a similar service management methodology (ServiceNow)
  • Demonstrated ability to lead cross-functional teams and projects
  • Advanced knowledge of web technologies, monitoring tools, and performance analysis
  • Strong analytical and problem-solving skills
  • Agile frameworks (Scrum and Kanban).
  • User level knowledge JIRA, Confluence and Microsoft Teams tools.
  • Knowledge of relational databases (SQL)
  • Highly fluent in English: both written and spoken.

Nice to have:

  • B2 Spanish language

EDUCATION

  • Certificate of Higher Education/University Degree/Master. Technical background would be a plus.

OTHER INFORMATION

  • Ability to work in liquid organizations with strong change adaptability
  • Teamwork and communication skills.

Additional Information

  • Full-time contract.
  • Smart Office Pack so that you can work comfortably from home. 
  • Training and career development.
  • Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package.
  • Possibility to be part of a multicultural team and work on international projects.
  • Hibrid position based in Málaga or Madrid, Spain. Realocation is mandatory.
  • Possibility to manage work-permits.
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