Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today’s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design, and governance.  We also have extensive and award-winning capabilities across cyber security, data privacy, and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone.      

The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions.

At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more.

We are looking to strengthen our Governance Expertise within our Energy Codes Team. This role sits within the Energy Codes team within Gemserv’s Energy Business Unit. The team is responsible for planning and managing committee meetings across Gemserv managed Codes, working across the energy industry to do so, and monitoring compliance with our contractual obligations.

You will be responsible for organising agendas, and terms of reference, coordinating pre and post-meeting documentation, attending the meetings, and engaging with and responding to committee Chairs and attendees. You will support the Governance Lead in implementing standardised processes and efficiencies across the different energy Codes, ensuring an aligned experience for stakeholders. 

The successful candidate will work alongside other Governance Consultants to provide support to Technical Sub-Committees by co-ordinating meeting papers and drafting detailed minutes, organising and facilitating meetings, and communicating industry developments. The role will include preparing papers and slides to support the meetings, coordinating risk and issue reviews and updates, and acting as a quality gatekeeper.

The successful candidate will be a self-starter, enjoy working in a fast-paced environment, and will possess strong organisational and communication skills, excellent written skills, attention to detail, as well as the flexibility to manage priorities.

Gemserv’s Energy Code Team comprises over 60 motivated individuals who pride themselves on quality of delivery while also fostering a collaborative and fun atmosphere. We operate a hybrid working approach with a mix of office and remote working, with the team expected to be in Gemserv’s London office for part of the week.

Requirements

The successful candidate will:

• Well-developed stakeholder management skills with proven ability to manage upwards, and downwards and influence peers;
• Strive for excellence in their work by being methodical, diligent paying attention to detail, and proactively verifying assumptions;
• Be able to understand and communicate technical subjects and convey the point concisely;
• Experience of drafting new and improving existing processes;
• Be digitally competent and able to present information in its clearest format for the intended audience;
• Excellent planning and organisational abilities, be able to manage time and a varied workload, and be flexible and adaptable to changing priorities;
• Excellent communication skills, both written and verbal;
• have experience in UK retail utilities/UK Smart Metering (desirable); 
• University graduate or of graduate-calibre; and
• have an understanding and experience of industry codes and governance (desirable). 

Competitive salary plus excellent benefits package

Requirements

• Demonstrating best practices in meeting governance, leading by example for team members to replicate for other Committees;
• Building and maintaining strong client relationships with the Independent Chairs of the committees, the Data Communications Company, and industry stakeholders to ensure agendas are agreed, upon and deliverables clear;
• Coordinating multiple committee meetings, including arranging online and in-person meetings and managing membership and attendees;
• Reviewing documents to ensure accuracy and consistency, and acting as a quality gatekeeper;
• Maintaining meeting activity planners, ensuring prescribed timelines are diarised and adhered to and contributors managed closely to deliver their inputs on time;
• Preparing meeting documentation and actively managing meeting actions to secure timely updates;  
• Drafting meeting papers and technical meeting minutes that are researched, accurate, and concise;
• Contributing to monthly reporting on team activities carried out;
• Continuously improving team processes, comfortable challenging the status quo; and
• Ensuring we meet our service levels by working to deadlines.

Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems.

WHAT WE OFFER
25 days annual leave, plus bank holidays
Reward and recognition schemes
Flexible working
Private Bupa healthcare
Life Assurance (up to 4 times annual salary)
Matched pension contributions
Season Ticket Loan
Cycle to work scheme
Buy and Sell annual leave
Reimbursement of eye test and up to £50 towards glasses or contacts
Corporate gym rates
Employee Assistance Programme
Summer and Christmas parties, along with monthly Gembar