Retention agent (Polish+Russian+English) (remote)

  • Umanska St, Kyiv, Ukraine, 02000
  • Full-time

Company Description

We are changing the world of television by creating an innovative way to watch TV directly from the motherland anywhere around the world. We invite you to join our growing company and to contribute to the revolution of how people watch TV. Our employees are our pride and our most valuable asset. If you always dreamed of working in a fun environment with an open organization structure and solid management and your culture fits our culture then we are the right place for you!

COMPANY CULTURE

  • Integrity is in our DNA
  • Employees are our family
  • We are young, very ambitious and dedicated to achieving success

We're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company even better.

Job Description

Daily tasks may include, but not limited to:

  • Provide product information to customers; 
  • Make refreshment telephone calls to our existing customers and working on keeping them satisfied by means of finding the best individual approach to meet clients' expectations following company's procedures and policies;
  • Implement feedback received from clients to ensure company's success.
  • Conduct self-scheduling of daily work and analysis of fulfilled tasks;
  • Prepare daily activity report, weekly results report and monthly statistical analysis report;
  • The result should be acquiring a new customer or re-engaging an inactive one;

Qualifications

  1. Excellent communication and negotiation skills
  2. Deep understanding of the sales process and sales psychology
  3. Fluent English and Polish
  4. Competitive nature
  5. Compatibility to the company’s values and culture

Additional Information

What we offer

  1. Substantial responsibility from the early beginning
  2. High degree of flexibility in terms of working 8 hours per day at any time from 6:00 till 20:00 NYC time

Benefits that are awaiting you if you join us:

  1. Compensation in direct correlation to your knowledge and talent
  2. Flexible schedule and working hours
  3. Work from ANYWHERE around the world

We are friendly, professional, highly motivated and productive team made up from best of the best Creative Environment where You will never be bored at work again! And....slowly, but surely we are getting ready to conquer the world. 

Join us!

Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! 

Press "I'm interested" and submit your application. We would love to see in comments an explanation of why we should hire you for this position.