We are changing the world of television and entertainment by creating an innovative way to experience national and popular content anywhere and anytime. Our employees are our pride and our most valuable asset. If you want to work in a supporting environment surrounded by other professionals and good-natured people with positive attitude then we are the right place for you! We invite you to join our growing company and to contribute to the evolution of entertainment.

COMPANY CULTURE

• Perfection is our lifestyle
• Integrity is in our DNA
• We are ambitious and dedicated to achieving goals

We're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company and it's products even better.

Customer Service Manager is responsible for the management of the team and delivering the highest level of customer care in the company and building strong, lasting relationships with our customers. This work can be performed remotely with a laptop and a good internet connection.

Daily activities include:

• Organize the work of the customer service department
• Assess the effectiveness of the team and the individual team member
• Analyze, optimize and improve processes
• Motivate team members
• Improve the quality of customer service

Requaired skills and experience:

1. Must have natural diplomatic skills, tact and patience to deal with all kinds of situations or customers
2. Be fluent in English, knowledge of Polish will be an advantage
3. Be natural caretaker
4. Be practical, compassionate, caring and motivated to help others
5. Great communication, listening skills and positive attitude
6. Be flexible with schedule
7. Know computers, networks and CRM software
8. Prior customer service experience is not necessary
9. University degree is recommended but is not necessary

Benefits that are awaiting you if you join us:

1. Work from absolutely ANYWHERE in the world with internet connection
2. Work schedule: from 9:00 AM - to 6:00 PM (NY time zone)
3. Flexible compensation based on result and performance bonuses
4. Opportunities to develop professionally
5. Friendly, professional, highly motivated and productive team that wants to develop professionally
6. Creative Environment where You will never be bored!

Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! Join us!

Press "I'm interested"  and submit your application. We would love to see in comments an explanation of why we should hire you for this position.