Associate Training Specialist | Mumbai

  • Full-time

Company Description

About Our Company

  • TSS Consultancy is a rapidly growing product-based company dedicated to delivering comprehensive solutions tailored to the unique needs of Fintech and Regtech organizations. Our mission is to fight financial crime through innovation and expertise. With a keen understanding of the market, we have developed cutting-edge products that set us apart in the industry.
  • Our commitment to excellence has earned us the trust and partnership of some of the most prestigious institutions. We proudly serve 9 out of the top 10 brokers, 4 out of the top 5 private sector banks, and 3 out of the top 4 exchanges. Our client portfolio extends further, including leading financial institutions and regulatory bodies, reinforcing our reputation as a reliable and forward-thinking partner.
  • We have our vibrant offices in the cities of Mumbai, Rajkot and Gandhinagar. In our growing presence we currently have our clients across India, South Africa and USA.

For more information : www.trackwizz.com

Job Description

Key Responsibilities:

  • Visit client locations and conduct product demonstrations and discussions.
  • Understand clients' trading, broking, compliance, surveillance, and back-office processes.
  • Explain how our product features can address client requirements.
  • Gather and document client requirements, issues, and change requests.
  • Coordinate with Product, Technology, Implementation, and Support teams.
  • Support client onboarding, product training, and product adoption.
  • Build strong relationships with client stakeholders and ensure effective communication.
  • Stay updated with Indian capital-market and regulatory developments.

What We Are Looking For :

  • Good understanding of the Indian stock-market ecosystem and trading lifecycle.
  • Knowledge of NSE, BSE, brokers, clearing corporations, and depositories.
  • Understanding of concepts such as OMS, RMS, orders, trades, margins, positions, holdings, contract notes, and settlements.
  • Excellent verbal communication and presentation skills.
  • Ability to interact confidently with clients and understand their requirements.
  • Good problem-solving and stakeholder-management skills.
  • Comfortable using Excel and PowerPoint.

Additional Information

Preferred :

  • NISM or other relevant capital-market certification.
  • Bachelor's degree in Finance, Commerce, Business, Economics, Computer Science, Engineering, or a related field.
  • Candidates should be comfortable with regular client visits and a client-facing/field-oriented role.

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